Error message when right click on any drive!!

F

Fatma Khalifa

Hi,

I notice that whenever I right click on any drive letter i
have in my PC ( C: D: A: E: ) i get a Windows Explorer
error with an Error signature as mention bellow

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName:
unknown
ModVer: 0.0.0.0 Offset: 03b74960


whenever I click in the message every thing get stuck and
it asks me to restor my disktop!! it also creat a tect
file under Temp directory which has the error
information!!

can u plz rectify this problem for me?

message bellow is the temp file which created during the
error

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960"
CHECKSUM="0x8E9BCF02" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced
Windows 32 Base API" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll"
INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:23" UPTO_LINK_DATE="08/04/2004
07:56:23" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="278016"
CHECKSUM="0xA35EEC2E" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="GDI
Client DLL" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4B007" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:07" UPTO_LINK_DATE="08/04/2004
07:56:07" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552"
CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows
NT BASE API Client DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating
System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-
2158)" ORIGINAL_FILENAME="kernel32"
INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004
07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096"
CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer
DLL" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004
07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1281536"
CHECKSUM="0x8DD3141B" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180"
FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x1441FE" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:57:38" UPTO_LINK_DATE="08/04/2004
07:57:38" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472"
CHECKSUM="0x4155D7D" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft
Corporation" FILE_VERSION="5.1.2600.2180"
INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright ©
Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x96957"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:57:39" UPTO_LINK_DATE="08/04/2004
07:57:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8384000"
CHECKSUM="0x42386D21" BIN_FILE_VERSION="6.0.2900.2180"
BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Windows
Shell Common Dll" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x80CC14" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180"
LINK_DATE="08/04/2004 07:56:39" UPTO_LINK_DATE="08/04/2004
07:56:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024"
CHECKSUM="0xF5C0D45B" BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows
XP USER API Client DLL" COMPANY_NAME="Microsoft
Corporation" PRODUCT_NAME="Microsoft® Windows® Operating
System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-
2158)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9CA60" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:40" UPTO_LINK_DATE="08/04/2004
07:56:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="656384"
CHECKSUM="0xC19365D6" BIN_FILE_VERSION="6.0.2900.2180"
BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180"
FILE_DESCRIPTION="Internet Extensions for Win32"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="wininet.dll"
INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xA24BD"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180"
LINK_DATE="08/04/2004 07:57:08" UPTO_LINK_DATE="08/04/2004
07:57:08" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864"
CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103"
BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10"
FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows(TM) Operating System"
FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright ©
Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2"
MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK"
UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
 
T

Torgeir Bakken \(MVP\)

Fatma said:
Hi,

I notice that whenever I right click on any drive letter i
have in my PC ( C: D: A: E: ) i get a Windows Explorer
error with an Error signature as mention bellow

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName:
unknown
ModVer: 0.0.0.0 Offset: 03b74960


whenever I click in the message every thing get stuck and
it asks me to restor my disktop!! it also creat a tect
file under Temp directory which has the error
information!!

can u plz rectify this problem for me?

message bellow is the temp file which created during the
error

[snip log (that indicates that this is WinXP SP2)]
Click to expand...
Hi

Right-click is slow or weird behavior caused by context menu handlers:
http://www.mvps.org/sramesh2k/slowrightclick.htm

If you have DivX installed, be sure to install the latest version:
http://forums.divx.com/viewtopic.php?topic=60618&forum=5

Also, SpySweeper is known to cause this type of problems in WinXP SP2.
 
G

Guest

Unfortunately, I am still getting the same error, I have
done what it asked me in the link u put in ur reply, but I
am getting the same problem,

there is another error that called

Explorer.EXE - Application Error

The instruction at "0x03a34960" referenced memory
at "0x03a34960". The memory could not be "read"

Click OK to terminate the program
Click on Cancle to debug the program


Plz solve the problem with me whereas the previouse one
didn't solve the problem even after restarting the PC!!
 

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