XP Remote connection

[Wade Burt]

I have a remote computer to which I can log in from any
machine on the Internet succesfully. I can log in to the
computer from a new XP machine using a modem and a Juno
account just fine. However, when I attempt to connect to
the same IP using DSL on the new XP machine, the
connection can not be found. Other connections to
different IP addresses work fine in DSL on the new
machine. I can go to one of the other connections and
connect to the "problem" remote with no problems. When I
do a tracert to the "problem" computer, it stops at the
router, but the router is an "out of the box" Actiontec.

Please help!

 

[Bill Sanderson]

Is there a router at the client (new XP) end of the connection?

 

[Guest]

Have you opened up Port 3389?

 

[wadeburt]

Yes there is. An Actiontec. However, this cannot have any
effect because other connections work fine.

 

[wadeburt]

Yes. Other connections work fine.

 

[Bill Sanderson]

If your DSL connection uses PPPoE--i.e. it requires a username and password
authentication to "connect"--you may need to change the MTU to 1492.

This can be a subtle effect--your "usual" web sites may not show the
problem, but something eventually will.

Some routers allow you to set the MTU in the router--usually those that do
the PPPoE connection in the router.

 

[Guest]

I have a dsl connected desktop at the office, a modem connected laptop at home. When I try to connect it I get the following message: The client cannot connect to the remote computer. Remote connection might not be enabled or computer might be too busy to accept new connections…
When I tried to find my IP address at the dsl office one I got two: ethernet ip and ppp adapetr ip, which one do I use.
It also asks for user id and passwoed, is that the id I log into my office comp with and my password there or do I have to set up new ones... or else?
I did enable remote desktop at the host. People told me about firewall and port 3389 how do I do that and where...
Please respond in not too technical terms, I am a first timer and don't speak c o m p... and I have no network administrator to ask either.
Thank you.