XP Profesional & windows 2000 reinstall doesn't work

[GraceT]

Help. My employer had an IT person install 18 new work stations and is
allowing the staff to take home the computers when everything is erased.
Well, we did that now we cannot get the computers to reinstall windows 2000
or xp. We used the cd's that orignially came with each computer. We follwed
each step according to the screen but all the computer screens look grainy
and really large not in a normal font size this cannot be ajusted. We were on
a network. We tried reinstalling several times and nothing has changed. We
cannot use the internet options either. What is wrong. The computer are now a
loss. Is there any way
to fix them?
GraceT

 

[Shenan Stanley]

Help. My employer had an IT person install 18 new work stations
and is allowing the staff to take home the computers when
everything is erased. Well, we did that now we cannot get the
computers to reinstall windows 2000 or xp. We used the cd's that
orignially came with each computer. We follwed each step according
to the screen but all the computer screens look grainy and really
large not in a normal font size this cannot be ajusted. We were on
a network. We tried reinstalling several times and nothing has
changed. We cannot use the internet options either. What is wrong.
The computer are now a loss. Is there any way
to fix them?

Sounds like somone just hasn't installed the proper hardware device drivers.

Install Windows XP and the actual hardware device drivers - things don't
just work out of the box when you mix unknown hardware in. ;-)

Video Card drivers.
Network Card drivers.
Motherboard chipset drivers.
Sound card drivers.

This "IT Person" should be able to assist.

 

[David B.]

The problem is the IT person has no clue what they're doing. Once the
installation is finished drivers need to be installed for the hardware in
the PC.

 

[G Mail Account]

Can you not contact the original computer manufacturer? If it was custom
made; you need to contact the guy who built them. Failing that, get an MCP
to install on ONE machine and then Sysprep that one workstation, image that
drive, and copy the same hard-drive "image" to all 18 machines; that's
assuming all the workstations are exact clones of each other.

Victor Ago
MCP