XP Pro Upgrade

[George]

I just installed Windows XP Pro upgade on a Dell Inspiron B130. With about 19
minutes left in the installation, the following errors came up:
bluhill.jp_
sunset.jp_
waterlil.jp_
winter.jp_
beethov9.wm_
newstrys.wm_
When these came up, I had the option to retry or cancel. If I retried, the
problem would come back up again, so I elected to cancel. Now Internet
Explorer isn't working properly. If I try to go home, another screen will try
to open up and then locks up the computer. If I try to open a favorite,
another screen will try to open and then locks up the computer. The only way
I can close those screens is through the Task Master.
It appear that I took a computer that was working perfectly before and
ruined part of it's functions.
I have done this to other computers, but never had this problem.
Help please.

 

[Patrick Keenan]

I just installed Windows XP Pro upgade on a Dell Inspiron B130. With about
19
minutes left in the installation, the following errors came up:
bluhill.jp_
sunset.jp_
waterlil.jp_
winter.jp_
beethov9.wm_
newstrys.wm_
When these came up, I had the option to retry or cancel. If I retried, the
problem would come back up again, so I elected to cancel. Now Internet
Explorer isn't working properly. If I try to go home, another screen will
try
to open up and then locks up the computer. If I try to open a favorite,
another screen will try to open and then locks up the computer. The only
way
I can close those screens is through the Task Master.
It appear that I took a computer that was working perfectly before and
ruined part of it's functions.
I have done this to other computers, but never had this problem.
Help please.

The upgrade didn't work properly and you will need to run it again, perhaps
as a repair install.

Was this a new install or an upgrade, and if so over what?

If you encounter the same errors, you may need to clean the disk or CD
drive, or replace one or the other. Also, this kind of error can be caused
by hardware failure, such as memory.

HTH
-pk

 

[George]

This computer had Windows XP and I Was trying to upgrade to XP Pro. It was
installed as an upgrade. I have tried to reinstall several times and even
removed my ant-virus. Nothing has helped.

 

[Patrick Keenan]

This computer had Windows XP and I Was trying to upgrade to XP Pro. It was
installed as an upgrade. I have tried to reinstall several times and even
removed my ant-virus. Nothing has helped.

If you're getting the same kinds of messages, software likely won't -
can't - help if it's a problem with the hardware. Try another drive or
disc.

If you happen to have a spare, bare hard disk on hand, you can help isolate
the problem by removing the existing hard disk, installing the new one and
doing a clean install. Upgrade CDs will ask for a qualifying CD - you need
to find or borrow an ME CD or similar. If the install fails the same way,
the problem is definitely hardware.

HTH
-pk

 

[windmap]

Try this Microsoft Article this should help
How to upgrade to Windows XP from Microsoft Windows 98, Microsoft Windows
Millennium Edition, and Microsoft Windows 2000 Professional.
http://support.microsoft.com/kb/316941/en-us

 

[Ken Blake, MVP]

This computer had Windows XP and I Was trying to upgrade to XP Pro.

You mean from XP Home to XP Professional? That's fine. You can do
that, although for most home users there's no advantage to doing so.

The error you are describing is the inability of the drive to read the
CD. It's almost certainly caused by either a bad CD or a
malfunctioning CD drive.