XP-Pro rebooting...and rebooting...

[wjell]

I have a client running XP-Pro whose laptop started
continually rebooting. I tried to do a repair with the XP
CD and got:

"Windows repair has detected a problem and must shut
down...bla..bla.

STOP 0x00000024

ntfs.sys - Address FCDE9857 base at FC0DF000


OK. I put the laptop drive into a tower already running XP-
Pro (with no problem) and it started doing the same thing
(continually rebooting)

OK. Thinking it might be some weird boot thing, I ghosted
an image of the drive to a partion on the tower. Still the
same thing.

My problem of course, is I can't get to the drive (now a
non-active partition) I can't recover the data.

What am I missing? Probably something really obvious.

Thanks,

Bill

 

[Dave - Freedonia]

I just fixed a computer that was constantly rebooting yesterday. It
would get as far as the Windows XP screen with the blue bar on the
bottom, give a real quick BSOD - so quick you can't read the screen,
then reboot...over and over and over and over.

I booted from the XP CD, selected to Repair using the Repair Console. I
ran chkdsk and it reported errors. I ran it again with the /p /r
parameters (/p = exhaustive check and correct errors, /r = locate bad
sectors and recover readable info). Once it finished (about 45 minutes
later) the computer booted fine. I then went to Western digital and got
their DLG for Windows program to run error tests on the drive since I
thought it failed but it passed all of them.