XP Pro Clean Install Endlessly Reboots After Udates

[Bill Glidden]

I have a new PC on which I installed XP Pro SP2. Initial install runs fine
and PC runs beautifully. After a while it starts downloading and applying
Windows Updates. The sequence is as follows:
1. Windows Installer update - reboot - PC runs OK
2. 39 security updates - reboot - PC runs OK (except SBS Client Application
Crashed)
3. 29 updates (including IE7) - reboot
4. PC now endlessly reboots. Cannot F8 into any mode.
I ran Windows repair and got the system working again and it runs fine until
those updates are installed and Windows gets trashed.
Reformatting and reinstall get the same results!
Has anyone got any ideas here? I suspect hardware but have been wrong before

 

[Bill Glidden]

Hardware is custom-built as follows:

ASUS P5kpro mainboard
Intel Core2 QuadQ6600 CPU
Leadtek PX96900 GT video adapter

 

[PA Bear [MS MVP]]

May be related/Worth a shot:

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

==============================

Also see:

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

 

[Bill Glidden]

Thanks PA Bear.

Certainly, as you say, worth a shot, but doesn't seem to apply to the
pre-repair situation.

Second link is a good one, too, but PC was behind ISA, hardware firewall,
Windows Firewall and Trend Micro Security Client was installed and running.
Relatively secure, I guess.

Cheers,
Bill

 

[PA Bear [MS MVP]]

...PC was behind ISA, hardware firewall,

Windows Firewall and Trend Micro Security Client was installed and
running.

Ah! Sometimes the devil's in just such details.

You may receive a "0x8024402C" error message when you scan for updates on
the Windows Update Web site
[Ignore the title if the error's not found in windowsupdate.log]
http://support.microsoft.com/kb/900936

You experience problems when you access the Windows Update Version 6 Web
site through a server that is running ISA Server:
http://support.microsoft.com/kb/885819

Best Practices Firewall Policy for ISA Server 2006:
http://technet.microsoft.com/en-us/library/bb794766.aspx

Related: http://www.electrosonics.net/technotes/xperror0x8024402C.htm &
http://www.electrosonics.net/technotes/xperror0x8024502D.htm

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

 

[Bill Glidden]

Well, Pa Bear, that little list should keep me going for a week or so ;^)

All moot, since every other XP Pro SP2 PC on this network is getting updates
with no issues from WSUS 3.0, running on my SBS 2003 server. Just this one
PC is comprehensively wrecked to the point where logs are not available.
Windows does not run, period. I suppose I could go fishing for log files
with Windows PE (and I will when I get the PC back from the shop where I
bought it). I have never struck anything like this with name-brand PCs. I
guess I needed a refresher course on why I should never buy no-name boxes.

Thanks for the info, Pa Bear.

Cheers,
Bill

...PC was behind ISA, hardware firewall,
Windows Firewall and Trend Micro Security Client was installed and
running.

Ah! Sometimes the devil's in just such details.

You may receive a "0x8024402C" error message when you scan for updates on
the Windows Update Web site
[Ignore the title if the error's not found in windowsupdate.log]
http://support.microsoft.com/kb/900936

You experience problems when you access the Windows Update Version 6 Web
site through a server that is running ISA Server:
http://support.microsoft.com/kb/885819

Best Practices Firewall Policy for ISA Server 2006:
http://technet.microsoft.com/en-us/library/bb794766.aspx

Related: http://www.electrosonics.net/technotes/xperror0x8024402C.htm &
http://www.electrosonics.net/technotes/xperror0x8024502D.htm

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section
of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and
Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thanks PA Bear.

Certainly, as you say, worth a shot, but doesn't seem to apply to the
pre-repair situation.

Second link is a good one, too, but PC was behind ISA, hardware firewall,
Windows Firewall and Trend Micro Security Client was installed and
running.
Relatively secure, I guess.

Cheers,
Bill

 

[PA Bear [MS MVP]]

YW. FYI:

WSUS-specific newsgroup: microsoft.public.windows.server.update_services

On the web:
http://www.microsoft.com/communitie...crosoft.public.windows.server.update_services

In your newsreader:
news://msnews.microsoft.com/microsoft.public.windows.server.update_services
--
~PA Bear

Well, Pa Bear, that little list should keep me going for a week or so ;^)

All moot, since every other XP Pro SP2 PC on this network is getting
updates
with no issues from WSUS 3.0, running on my SBS 2003 server. Just this
one
PC is comprehensively wrecked to the point where logs are not available.
Windows does not run, period. I suppose I could go fishing for log files
with Windows PE (and I will when I get the PC back from the shop where I
bought it). I have never struck anything like this with name-brand PCs. I
guess I needed a refresher course on why I should never buy no-name boxes.

Thanks for the info, Pa Bear.

Cheers,
Bill

...PC was behind ISA, hardware firewall,
Windows Firewall and Trend Micro Security Client was installed and
running.

Ah! Sometimes the devil's in just such details.

You may receive a "0x8024402C" error message when you scan for updates on
the Windows Update Web site
[Ignore the title if the error's not found in windowsupdate.log]
http://support.microsoft.com/kb/900936

You experience problems when you access the Windows Update Version 6 Web
site through a server that is running ISA Server:
http://support.microsoft.com/kb/885819

Best Practices Firewall Policy for ISA Server 2006:
http://technet.microsoft.com/en-us/library/bb794766.aspx

Related: http://www.electrosonics.net/technotes/xperror0x8024402C.htm &
http://www.electrosonics.net/technotes/xperror0x8024502D.htm

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section
of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and
Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thanks PA Bear.

Certainly, as you say, worth a shot, but doesn't seem to apply to the
pre-repair situation.

Second link is a good one, too, but PC was behind ISA, hardware
firewall,
Windows Firewall and Trend Micro Security Client was installed and
running.
Relatively secure, I guess.

Cheers,
Bill

May be related/Worth a shot:

Updates are not installed successfully from Windows Update, from
Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery
installs.

==============================

Also see:

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

--
Bill Glidden wrote:
Hardware is custom-built as follows:

ASUS P5kpro mainboard
Intel Core2 QuadQ6600 CPU
Leadtek PX96900 GT video adapter

I have a new PC on which I installed XP Pro SP2. Initial install runs
fine
and PC runs beautifully. After a while it starts downloading and
applying
Windows Updates. The sequence is as follows:
1. Windows Installer update - reboot - PC runs OK
2. 39 security updates - reboot - PC runs OK (except SBS Client
Application Crashed)
3. 29 updates (including IE7) - reboot
4. PC now endlessly reboots. Cannot F8 into any mode.
I ran Windows repair and got the system working again and it runs
fine
until those updates are installed and Windows gets trashed.
Reformatting and reinstall get the same results!
Has anyone got any ideas here? I suspect hardware but have been wrong
before