XP Pro pirated copy

A

Allen

Can someone help me? I have asked Microsoft this question before and they
will not answer me...I bought a used lap top from a family member and the
operating system (XP Pro) turns out to be pirated. My niece (the seller)
says oh well! So I bought XP Upgrade at a suggestion from a friend and it
will not load into the computer because it seems that I was told to buy the
wrong upgrade. It will only support Windows 98 or Millinium and the store
won't take it back because of copy write issues. So, have I just spent
$100.00 for nothing? Does anyone know what I can do?
 
P

philo

Allen said:
Can someone help me? I have asked Microsoft this question before and they
will not answer me...I bought a used lap top from a family member and the
operating system (XP Pro) turns out to be pirated. My niece (the seller)
says oh well! So I bought XP Upgrade at a suggestion from a friend and it
will not load into the computer because it seems that I was told to buy the
wrong upgrade. It will only support Windows 98 or Millinium and the store
won't take it back because of copy write issues. So, have I just spent
$100.00 for nothing? Does anyone know what I can do?

You can still use that upgrade cd but you need to have a cd from some
previous version of windows
 
A

Allen

philo said:
You can still use that upgrade cd but you need to have a cd from some
previous version of windows

Philo,
Thank you, but what CD is it that I need now?
 
N

Nepatsfan

Allen said:
Can someone help me? I have asked Microsoft this question before and they
will not answer me...I bought a used lap top from a family member and the
operating system (XP Pro) turns out to be pirated. My niece (the seller)
says oh well! So I bought XP Upgrade at a suggestion from a friend and it
will not load into the computer because it seems that I was told to buy the
wrong upgrade. It will only support Windows 98 or Millinium and the store
won't take it back because of copy write issues. So, have I just spent
$100.00 for nothing? Does anyone know what I can do?


If you don't already have one, see if you can borrow a Windows 98 or Windows ME
installation CD. Early in the XP installation process, you'll be asked to
provide qualifying media. Take the XP CD out of your CD drive and put in the
Win98/ME CD to verify that you can use the upgrade CD. Put the XP CD back in and
complete the installation.

Good luck

Nepatsfan
 
V

VanguardLH

in message
Can someone help me? I have asked Microsoft this question before
and they
will not answer me...I bought a used lap top from a family member
and the
operating system (XP Pro) turns out to be pirated. My niece (the
seller)
says oh well! So I bought XP Upgrade at a suggestion from a friend
and it
will not load into the computer because it seems that I was told to
buy the
wrong upgrade. It will only support Windows 98 or Millinium and the
store
won't take it back because of copy write issues. So, have I just
spent
$100.00 for nothing? Does anyone know what I can do?

So how was it the "wrong upgrade"? Maybe what you got was an OEM
version which won't upgrade but instead does a fresh install of the OS
(i.e., it doesn't upgrade but does a full new install). Read
http://www.microsoft.com/windowsxp/home/upgrading/matrix.mspx if you
really did get an "upgrade" version of Windows XP.

Even you know that "upgrade" means that you UPGRADE from some prior
version of the OS. So just what did you plan to UPGRADE from? So now
what you want help with is how to do some more pirating yourself to
use the upgrade version without ever buying a full version? Go buy a
full version of what Windows versions from which you are allowed to
upgrade using an UPGRADE version of Windows XP. eBay and Froogle list
Windows 98 or ME full retail version starting somewhere under $50.

Buy an OEM version from newegg.com (or pick your choice of a
retailer). You'll have to buy some hardware to get the OEM version
but it can be something cheap for under, say, $5. This will perform a
fresh install of the OS because it won't do an upgrade. When buying
used hardware, you should always expect to do a fresh install of the
OS.

Stop payment on the check. Or go to concilliation court to force your
niece to take back the computer since the sale was fraudulent (i.e.,
it did NOT include the OS that was promised). Since she decided to
"oh well" screw you, screw her back in court! That court can only
issue a judgement which won't force her to do anything but you can use
that judgement to place a lien on any property that she owns (car,
house, property, or anything else requiring a title transfer to
encumber that asset). You have never dealt with or had experience
with your niece to know if you could trust her or not? Has she
already been ostracized from the family yet you chose to trust her,
anyway?

You could go through the validation process which takes you to
Microsoft's piracy site where you can be forgiven by buying a legit
copy but its price is about $10 more than getting an OEM version at
newegg.com and there will probably be a longer delay before you get
it.
 
S

Shenan Stanley

Allen said:
Can someone help me? I have asked Microsoft this question before
and they will not answer me...I bought a used lap top from a family
member and the operating system (XP Pro) turns out to be pirated.
My niece (the seller) says oh well! So I bought XP Upgrade at a
suggestion from a friend and it will not load into the computer
because it seems that I was told to buy the wrong upgrade. It will
only support Windows 98 or Millinium and the store won't take it
back because of copy write issues. So, have I just spent $100.00
for nothing? Does anyone know what I can do?

Why did you buy an Upgrade CD?
What qualifying previous OS do you have a free copy of (non-OEM)?

What I am saying is that your friend steered you wrong. The illegal copy of
Windows XP Professional you have does not *qualify you* (magically I
suppose) for an upgrade version of the OS. It's like stealing a car and
trying to trade it in to a legitimate dealership for the down-payment on
another car...

Was 'the friend' your niece by any chance? (Fool me once, shame on you, fool
me twice - well, you know the rest. heh) J/K... ;-)

So yes - unless you have an unused copy of Windows 95, 98, 98SE, ME or 2000
Professional lying around - you did just spend $100 for nothing; or at the
very least you will need to find/buy one of the other OSes I just listed in
order to make that license you have (Windows XP (Home/Professional) Upgrade
Edition) valid.

From a 100% technical (could you make it work or not) standpoint, you could
probably make it work with any copy of a prior OS (that I listed.)
However - if you are trying to get out of this with integrity completely
and unquestionably intact - you either buy an unused version of the OSes I
listed or you get a retail full or OEM version of Windows XP (I recommend
Retail, otherwise you cannot transfer the license according to the agreement
if you get rid of the laptop... In short - the OEM copy is "tied" to the
first machine it is installed upon.)

P.S. - there is no other "upgrade versions". There's "Windows XP Home
Upgrade" or "Windows XP Professional Upgrade" and the ONLY difference
between the two in what they will upgrade is that 'Professional' can also be
used to upgrade 'Home'. ;-)

I am semi-shocked the store will not take it back. Has it been over 30
days? Or do they have a strict policy about open software (I cannot buy
that it actually has to do with copyright issues - I think it is more like
"CYA issues.")
 
A

Allen

Shenan,
I bought the upgrade at Walmart. It is Windows XP Home Edition Upgrade with
Service Pack 2. Walmart said that Microsoft will not let them take it back
because it was opened and that violates the copyright laws because they don't
know if you copied the disc or not. No, the friend who suggested that I buy
this upgrade was not my niece.
 
A

Allen

I am not asking how to pirate more. I am asking what I need to do to make it
right. The only operating systems that I have are Windows 2000 and Windows
95 and I am told that this upgrade (not an oem) will still not work.
 
S

Shenan Stanley

<snipped>
I am not asking how to pirate more. I am asking what I need to do
to make it right. The only operating systems that I have are
Windows 2000 and Windows 95 and I am told that this upgrade (not an
oem) will still not work.

If you have an unused copy of Windows 95 - I believe you can use that as
qualifying software for Windows XP Home.

You will boot from the Windows XP Home CD. You will wipe everything off the
computer and install normally. When it asks for qualifying media - insert
your Windows 95 CD.
 
A

Allen

Shenan,

When I insert the XP Home CD, it never gets to the point of asking for
qualifying media. It practically says right off the bat that it cannot be
installed period because it cannot find any qualifying operating system to
begin with. Now are you saying to load Windows 95, remove disc then install
the upgrade at which time it will ask for qualifying media which then would
be the windows 95 disc?
 
S

Shenan Stanley

<snipped>
I am not asking how to pirate more. I am asking what I need to do
to make it right. The only operating systems that I have are
Windows 2000 and Windows 95 and I am told that this upgrade (not an
oem) will still not work.

Shenan said:
If you have an unused copy of Windows 95 - I believe you can use
that as qualifying software for Windows XP Home.

You will boot from the Windows XP Home CD. You will wipe
everything off the computer and install normally. When it asks for
qualifying media - insert your Windows 95 CD.
When I insert the XP Home CD, it never gets to the point of asking
for qualifying media. It practically says right off the bat that
it cannot be installed period because it cannot find any qualifying
operating system to begin with. Now are you saying to load Windows
95, remove disc then install the upgrade at which time it will ask
for qualifying media which then would be the windows 95 disc?

You have to BOOT off the CD - you will lose EVERYTHING on the machine.

You do not insert the CD inside the running operating system - you change
your system BIOS so that it boots from the CD, you reboot, you "Press any
key to boot from CD" and you step through the installation. You delete all
the partitions, create a new partition and install Windows XP Home on it.
It will - at some point - ask you for the Qualifying CD. Then you will
insert the Windows 95 CD.

See the link in step 4 for detailed instructions on installing Windows XP.

** You may want to print this **

1) Download and install Belarc Advisor onto the current Windows XP
machine. Use it to get a list of hardware from the
machine as well as the CD Key used to install it. Print it if you like.
http://www.belarc.com/

You may be able to obtain other product keys from here as well.
You will see everything that is installed listed here - so you have
a record of what you will be putting back - if you have the
installation media. Now is the time to find the installation media!

2) Using the list of hardware you obtained - visit the hardware
manufacturer(s) web page(s) and download the software drivers
for each of the components.

If it is a "vendor" computer (Dell, HP, IBM, Gateway, etc..) - simply
visit the vendor's page and go to the support/downloads for the
particular model and download all hardware drivers. Write those
to external (to that computer) media. CD/DVD/USB/Network.

If it is a piece-meal computer, take the Belarc list and visit each
manufacturer's web page. Be sure - at a minimum - to obtain the
motherboard chipset drivers, the hard drive controller card drivers,
the video card drivers, the modem drivers, the network card
drivers and the sound card drivers. Technically - if you have the
drivers for the hardware that will allow you to access the Internet,
everything else can be gotten later. However - there is something
to be said about going in prepared.

3) This used to be about getting the updates before you started
installing Windows XP. Particularly SP2. Your CD has SP2 - so to
shorten this document - I am leaving this out...

4) Now that you have all the updates you will need to install Windows
XP, all the hardware drivers you will need to get the
operating system to communicate with your hardware, all your
installation media and product keys in a pile - you can install
Windows XP by simply changing the boot order in
the system BIOS to CD first, putting in your Windows XP
CD and following the prompts. When it asks where you
would like to install - delete the partitions shown and create a new
partition to install on. Format it NTFS. Continue following the
prompts.

Want something a little more pictographic?
http://www.michaelstevenstech.com/cleanxpinstall.html

5) Once the installation is done - break out whatever external media
you saved all the 2nd & 3rd list items to and connect/insert it into
the system and begin installing all the hardware drivers (1st) and
then all the patches and such. It'll take a while and probably 10+
reboots.

6) Install your favorite AntiVirus software (I am including a tips list that
has several free alternatives as tip (9)) and immunize your system
against most spyware (see tip (10) in the same list below) and connect
to the Internet. Visit http://windowsupdate.microsoft.com/ and scan
your system for more updates. Do not install hardware drivers from
here.

7) Install whatever other software you need this system to have. Plugins
like quicktime, flash, shockwave, real player (or real alternative),
acrobat reader and so on... Full applications like Microsoft Office,
WordPerfect, Photoshop, etc. Any special software for
cameras/scanners/printers. Anything and everything you want this
computer to have.

8) Create an additional administrative user. Log out and log in as that
user. Make sure it has a password that is good and that you can
remember. Log out and log back in as the original user. That new
user is your 'just in case' account.


Good luck to you!

Microsoft has these suggestions for Protecting your computer from the
various things that could happen to you/it:

Protect your PC
http://www.microsoft.com/protect/

Outfitting an XP computer for the Net
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Getting started with a new PC
http://www.microsoft.com/athome/moredone/yournewpc.mspx

Although those tips are fantastic, there are many things you should
know above and beyond that. Below I have detailed out many tips
that can not only help you clean-up a problem PC but keep it clean,
secure and running at its best.

I know this text can seem intimidating - it is quite long and a lot
to take in for a novice - however I can assure you that one pass
through this list and you will understand your computer and the
options available to you for protecting your data much better -
and that the next time you go through these steps, the time it
takes will be greatly reduced - since many things can be setup
to automatically protect you.

Let's take the cleanup/securing of your computer step-by-step.
Yes, it will take up some of your time - but consider what you use
your computer for and how much you would dislike it if all of your
stuff on your computer went away because you did not "feel like"
performing some simple maintenance tasks - think of it like taking
out your garbage, collecting and sorting your postal mail, paying
your bills on time, etc.

Now is a great time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )


Now, let's go through some maintenance first that should only have to be
done once (for the most part):

Tip (1):
Locate all of the software you have installed on your computer.
(the installation media - CDs, downloaded files, etc)
Collect these CD/DVDs and files together in a central and safe
place along with their CD keys and such. Make backups of these
installation media sets using your favorite copying method (CD/DVD Burner
and application, Disk copier, etc.) You'll be glad to know that if you
have a CD/DVD burner, you may be able to use a free application to make a
duplicate copy of your CDs. One such application is ISORecorder:

ISORecorder page (with general instructions on use):
http://isorecorder.alexfeinman.com/isorecorder.htm

More full function applications (free) for CD/DVD burning would be:

CDBurnerXP Pro
http://www.cdburnerxp.se/

DeepBurner Free
http://www.deepburner.com/

ImgBurn (burn ISO images)
http://www.imgburn.com/

Final Burner Free
http://www.protectedsoft.com/descr_fb.php

BWGBurn
http://sourceforge.net/projects/bwgburn

BurnAware FREE Edition
http://www.glorylogic.com/

Another Option would be to search the web with Pricewatch.com or
Dealsites.net and find deals on Products like Ahead Nero and/or Roxio.

Ahead Nero
http://www.nero.com/

Roxio Easy Media Creator
http://www.roxio.com/

Tip (2):
Empty your Temporary Internet Files and shrink the size it stores to a
size between 128MB and 256MB..

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 128MB and 256MB.
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10
minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.

Tip (3):
If things are running a bit sluggish and/or you have an older system
(1.8GHz or less and less than 512MB RAM) then you may want to look into
tweaking the performance by turning off some of the 'resource hogging'
Windows XP "prettifications". The fastest method is:

Control Panel --> System --> Advanced tab --> Performance section,
Settings button. Then choose "adjust for best performance" and you
now have a Windows 2000/98 look which turned off most of the annoying
"prettifications" in one swift action. You can play with the last
three checkboxes to get more of an XP look without many of the
other annoyances. You could also grab and install/use one
(or more) of the Microsoft Powertoys - TweakUI in particular:

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Another viable (decently inexpensive) option is to increase the amount
of memory (RAM) your computer has. You can get an idea of what you
need by visiting:

Crucial Memory AdvisorT Tool
http://www.crucial.com/

Then either buy direct from there or write down the specs you get and
visit: http://www.pricewatch.com/ and locate the best price on what you
need. 512MB up to 1GB total memory should be more than enough for
the normal home user.

Tip (4):
Understanding what a good password might be is vital to your
personal and system security. You may think you do not need to password
your home computer, as you may have it in a locked area (your home) where
no one else has access to it. Remember, however, you aren't always
"in that locked area" when using your computer online - meaning you likely
have usernames and passwords associated with web sites and the likes that
you would prefer other people do not discover/use. This is why you should
understand and utilize good passwords.

Good passwords are those that meet these general rules
(mileage may vary):

Passwords should contain at least six characters, and the character
string should contain at least three of these four character types:
- uppercase letters
- lowercase letters
- numerals
- nonalphanumeric characters (e.g., *, %, &, !, :)

Passwords should not contain your name/username.
Passwords should be unique to you and easy to remember.

One method many people are using today is to make up a phrase that
describes a point in their life and then turning that phrase into their
password by using only certain letters out of each word in that phrase.
It's much better than using your birthday month/year or your anniversary
in a pure sense. For example, let's say my phrase is:
'Great Thanksgiving in 2007!'
I could come up with this password from that:
'Gr8Thanksgiving2007!'

The password tip is in the one time section, but I highly
recommend you periodically change your passwords. The suggested time
varies, but I will throw out a 'once in every 3 to 6 months for
every account you have.'

Also - many people complain that they just cannot remember the passwords
for all the sites they have - so they choose one password and use it for
everything. Not a good idea. A much better method would be to use a
Password Management tool - so you only have to remember one password,
but it opens an application that stores your username/passwords for
everything else - plus other valuable information. One that I can
recommend:

KeePass Password Safe
http://keepass.sourceforge.net/

It can even generate passwords for you.


Tip (5):
This tip is also 'questionable' in the one time section; however -
if properly setup - this one can be pretty well ignored for most people
after the initial 'fiddle-with' time.

Why you should use a computer firewall..
http://www.microsoft.com/protect/computer/firewall/choosing.mspx

You should, in some way, use a firewall. Hardware (like a nice
Cable Modem/DSL router) or software is up to you. Many use both of
these. The simplest one to use is the hardware one, as most people
don't do anything that they will need to configure their NAT device
for and those who do certainly will not mind fiddling with the equipment
to make things work for them. Next in the line of simplicity would
have to be the built-in Windows Firewall of Windows XP. In SP2 it
is turned on by default. It is not difficult to turn on in any
case, however:

More information on the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/320855

Post-SP2 Windows Firewall Information/guidance:
http://snipurl.com/atal

The trouble with the Windows Firewall is that it only keeps things
out. For most people who maintain their system in other ways, this is
MORE than sufficient. You may feel otherwise. If you want to
know when one of your applications is trying to obtain access to the
outside world so you can stop it, then you will have to install a
third-party application and configure/maintain it. I have compiled a
list with links of some of the better known/free firewalls you can choose
from:

Comodo Free Fireall (Free)
http://www.personalfirewall.comodo.com/

Jetico Personal Firewall (Free)
http://www.jetico.com/index.htm#/jpfirewall.htm

Outpost Firewall from Agnitum (Free and up)
http://www.agnitum.com/products/outpostfree/

Sunbelt Kerio Personal Firewall (KPF) (Free and up)
http://www.kerio.com/kpf_download.html

ZoneAlarm (Free and up)
http://www.zonelabs.com/

You should find the right firewall for your situation in that
list and set it up if you feel the Windows XP firewall is
insufficient.

Every firewall WILL require some maintenance. Essentially checking for
patches or upgrades (this goes for hardware and software solutions) is
the extent of this maintenance - you may also have to configure your
firewall to allow some traffic depending on your needs.

** Don't stack the software firewalls! Running more than one software
firewall will not make you safer - it would possibly negate some
protection you gleamed from one or the other firewall you run. It is
fine (and in many ways better) to have the software firewall as well
as a NAT router.


Now that you have some of the more basic things down..
Let's go through some of the steps you should take periodically to
maintain a healthy and stable windows computer. If you have not
done some of these things in the past, they may seem tedious - however,
they will become routine and some can even be scheduled.


Tip (6):
The system restore feature is only a useful feature if you keep it
maintained and use it to your advantage. Remember that the system
restore pretty much tells you in the name what it protects which is
'system' files. Your documents, your pictures, your stuff is NOT
system files - so you should also look into some backup solution.

Whenever you think about it (after doing a once-over on your machine
once a month or so would be optimal) - clear out your System Restore
and create a manual restoration point.

'Why?'

Too many times have I seen the system restore files go corrupt or get
a virus in them, meaning you could not or did not want to restore from
them. By clearing it out periodically you help prevent any corruption
from happening and you make sure you have at least one good "snapshot".
(*This, of course, will erase any previous restore point you have.*)

- Turn off System Restore.
http://support.microsoft.com/kb/310405
- Reboot the Computer.
- Review the first bullet to turn on System Restore
- Make a Manual Restoration Point.
http://snipurl.com/68nx

Don't want to remove ALL the system restore points? Don't. Simply
utilize "Disk Cleanup" (http://support.microsoft.com/kb/310312) to
remove all but the last system restore point.

Also - I suggest changing how much space System Restore can utilize.
When it was first released, Windows XP didn't have to deal with hard
disk drives of quite the bulk of today's drives. So, it may be a bit
ambitious in setting the System Restore sizing. I personally suggest
you set it to approximately 1GB, total.

See "Disk Space for System Restore" on how to change this:
http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

That covers your system files, but doesn't do anything for the files
that you are REALLY worried about - yours! For that you need to look
into backups. You can either manually copy your important files, folders,
documents, spreadsheets, emails, contacts, pictures, drawings and so on
to an external location (CD/DVD - any disk of some sort, etc) or you can
use the backup tool that comes with Windows XP:

How To Use Backup to Back Up Files and Folders on Your Computer
http://support.microsoft.com/kb/308422

Yes - you still need some sort of external media to store the results
on, but you could schedule the backup to occur when you are not around,
then burn the resultant data onto CD or DVD or something when you are
(while you do other things!)

Another option that seems to still be going strong:

Cobian Backup
http://www.educ.umu.se/~cobian/cobianbackup.htm

A lot of people have wondered about how to completely backup their system
so that they would not have to go through the trouble of a reinstall..
I'm going to voice my opinion here and say that it would be worthless to
do for MOST people. Unless you plan on periodically updating the image
backup of your system (remaking it) - then by the time you use it
(something goes wrong) - it will be so outdated as to be more trouble than
performing a full install of the operating system and all applications.

Having said my part against it, you can clone/backup your hard drive
completely using many methods - by far the simplest are using disk cloning
applications:

Symantec/Norton Ghost
http://snipurl.com/13e00

Acronis True Image
http://www.acronis.com/homecomputing/products/trueimage/

BootIt NG
http://terabyteunlimited.com/bootitng.html

Tip (7):
You should sometimes look through the list of applications that are
installed on your computer. The list may surprise you. There are more
than likely things in there you know you never use - so why have them
there? There may even be things you know you did *not* install and
certainly do not use (maybe don't WANT to use.)

This web site should help you get started at looking through this list:

How to Uninstall Programs
http://snipurl.com/8v6b

How to change or remove a program in Windows XP
http://support.microsoft.com/kb/307895

A word of warning - Do NOT uninstall anything you think you MIGHT need
in the future unless you have completed Tip (1) and have the installation
media and proper keys for use backed up somewhere safe!

Tip (8):
Patches and Updates!

This one cannot be stressed enough. It is SO simple, yet so neglected
by many people. It is really simple for the critical Microsoft patches!
Microsoft put in an AUTOMATED feature for you to utilize so that you do
NOT have to worry yourself about the patching of the Operating System:

How to configure and use Automatic Updates in Windows XP
http://support.microsoft.com/kb/306525

However, not everyone wants to be a slave to automation, and that is
fine. Admittedly, I prefer this method on some of my more critical
systems.

Windows Update
http://windowsupdate.microsoft.com/

Go there and scan your machine for updates. Always get the critical ones
as you see them. Write down the KB###### or Q###### you see when
selecting the updates and if you have trouble over the next few days,
go into your control panel (Add/Remove Programs), insure that the
'Show Updates' checkbox is checked and match up the latest numbers you
downloaded recently (since you started noticing an issue) and uninstall
them. If there was more than one (usually is), uninstall them one by one
with a few hours of use in between, to see if the problem returns.
Yes - the process is not perfect (updating) and can cause trouble like I
mentioned - but as you can see, the solution isn't that bad - and is
MUCH better than the alternatives.

Windows is not the only product you likely have on your PC. The
manufacturers of the other products usually have updates. New versions
of almost everything come out all the time - some are free, some are pay
and some you can only download if you are registered - but it is best
to check. Just go to their web pages and look under their support and
download sections. For example, for Microsoft Office you should visit:

Microsoft Office Updates
http://office.microsoft.com/
(and select 'Downloads' for more - note that Microsoft Update does
handle MS Office products too.)

You also have hardware on your machine that requires drivers to interface
with the operating system. You have a video card that allows you to see on
your screen, a sound card that allows you to hear your PCs sound output and
so on. Visit those manufacturer web sites for the latest downloadable
drivers for your hardware/operating system. Always get the manufacturers'
hardware driver over any Microsoft offers. On the Windows Update site I
mentioned earlier, I suggest NOT getting their hardware drivers - no matter
how tempting.

How do you know what hardware you have in your computer? Break out the
invoice or if it is up and working now - take inventory:

Belarc Advisor
http://belarc.com/free_download.html

Once you know what you have, what next? Go get the latest driver for your
hardware/OS from the manufacturer's web page. For example, let's say you
have an NVidia chipset video card or ATI video card, perhaps a Creative
Labs sound card or C-Media chipset sound card...

NVidia Video Card Drivers
http://www.nvidia.com/content/drivers/drivers.asp

ATI Video Card Drivers
http://ati.amd.com/support/driver.html

Creative Labs Sound Device
http://us.creative.com/support/downloads/

C-Media Sound Device
http://www.cmedia.com.tw/?q=en/driver

Then install these drivers. Updated drivers are usually more stable and
may provide extra benefits/features that you really wished you had before.

As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
particular patch available in a number of ways. First, there is the
Windows Update web page above. Then there is a direct download site.

Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy

Order Windows XP Service Pack 2 on CD
http://snipurl.com/d41v

If all else fails - grab the full download above and try to use that.
In this case - consider yourself a 'IT professional or developer'.

Tip (9):
What about the dreaded word in the computer world, VIRUS?

Well, there are many products to choose from that will help you prevent
infections from these horrid little applications. Many are FREE to the
home user and which you choose is a matter of taste, really. Many people
have emotional attachments or performance issues with one or another
AntiVirus software. Try some out, read reviews and decide for yourself
which you like more:

( Good Comparison Page for AV software: http://www.av-comparatives.org/ )

AntiVir (Free and up)
http://www.free-av.com/

avast! (Free and up)
http://www.avast.com/

AVG Anti-Virus System (Free and up)
http://free.grisoft.com/

eset NOD32 (~$39.00 and up)
http://www.eset.com/products/

Kaspersky Anti-Virus (~$39.95 and up)
http://www.kaspersky.com/kaspersky_anti-virus

McAfee VirusScan (~$39.99 and up)
http://www.mcafee.com/

Panda Antivirus (~$39.95 and up)
http://www.pandasecurity.com/homeusers/solutions/antivirus/
(Free Online Scanner:
http://www.pandasecurity.com/homeusers/solutions/activescan/)

Symantec (Norton) AntiVirus (~$39.99 and up)
http://snipurl.com/13e12



Most of them have automatic update capabilities. You will have to
look into the features of the one you choose. Whatever one you finally
settle with - be SURE to keep it updated (I recommend at least daily) and
perform a full scan periodically (yes, most protect you actively, but a
full scan once a month at 4AM probably won't bother you.)

Tip (10):
The most rampant infestation at the current time concerns SPYWARE/ADWARE.
You need to eliminate it from your machine.

There is no one software that cleans and immunizes you against
everything. Antivirus software - you only needed one. Firewall, you
only needed one. AntiSpyware - you will need several. I have a list and
I recommend you use at least the first five.

First - make sure you have NOT installed "Rogue AntiSpyware". There are
people out there who created AntiSpyware products that actually install
spyware of their own! You need to avoid these:

Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Also, you can always visit this site..
http://mvps.org/winhelp2002/unwanted.htm
For more updated information.

Install several of these: (Install, Run, Update, Scan with..)
(If you already have one or more - uninstall them and download the
LATEST version from the page given!)

SuperAntiSpyware (Free and up)
http://www.superantispyware.com/

Lavasoft Ad-Aware 2007 Free (Free and up)
http://www.lavasoft.de/products/ad_aware_free.php
(How-to: http://snipurl.com/atdn )

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/
(How-to: http://snipurl.com/atdk )

SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html
(How-to: http://snipurl.com/ate6 )

CWShredder Stand-Alone (Free!)
http://www.trendmicro.com/cwshredder/

Hijack This! (Free!)
http://www.spywareinfo.com/~merijn/downloads.html
(Log Analyzer: http://hjt.networktechs.com/ )

Bazooka Adware and Spyware Scanner (Free!)
http://www.kephyr.com/spywarescanner/
(How-to: http://snipurl.com/ate3 )

Ccleaner (Free!)
http://www.ccleaner.com/
(I suggest the 'slim' version: http://www.ccleaner.com/download/builds )

Browser Security Tests (Free Tester)
http://www.jasons-toolbox.com/BrowserSecurity/

Popup Tester (Free Tester)
http://www.popuptest.com/

The Cleaner (~$49.95 and up)
http://www.moosoft.com/

Sometimes you need to install the application and reboot into SAFE MODE in
order to thoroughly clean your computer. Many applications also have
(or are) immunization applications. Spybot Search and Destroy and
SpywareBlaster are two that currently do the best job at passively
protecting your system from malware. None of these programs (in these
editions) run in the background unless you TELL them to. The space they
take up and how easy they are to use greatly makes up for any inconvenience
you may be feeling.

Please notice that Windows XP SP2 does help stop popups as well.

Another option is to use an alternative Web browser. I suggest
'Mozilla Firefox', as it has some great features and is very easy to use:

Mozilla Firefox
http://www.mozilla.com/firefox/

This does not replace the need for the above applications and an
occassional scan of your system - but it does help somewhat.

Also - Internet Explorer 7.x is much better with the security than
6.x was. If you have not gone to Internet Explorer 7.0 and you are having
trouble with spyware/adware - consider going now. Cleanup with the
tools above *first* however.


So your machine is pretty clean and up to date now. If you use the sections
above as a guide, it should stay that way! There are still a few
more things you can do to keep your machine running in top shape.

Tip (11):
You should periodically check your hard drive(s) for errors and defragment
them. Only defragment after you have cleaned up your machine of
outside parasites and never defragment as a solution to a quirkiness in
your system. It may help speed up your system, but it should be clean
before you do this. Do these things IN ORDER...

How to use Disk Cleanup
http://support.microsoft.com/kb/310312

How to scan your disks for errors
http://support.microsoft.com/kb/315265

How to Defragment your hard drives
http://support.microsoft.com/kb/314848

I would personally perform the above steps at least once every three months.
For most people this should be sufficient, but if the difference you notice
afterwards is greater than you think it should be, lessen the time in
between its schedule.. If the difference you notice is negligible, you can
increase the time.

Tip (12):
SPAM! JUNK MAIL!
This one can get annoying, just like the rest. You get 50 emails in one
sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
although there are services out there to help you, some email
servers/services that actually do lower your spam with features built into
their servers - I still like the methods that let you be the end-decision
maker on what is spam and what is not. I have a few products to suggest
to you, look at them and see if any of them suite your needs. Again, if
they don't, Google is free and available for your perusal.

SpamBayes (Free!)
http://spambayes.sourceforge.net/

Spamihilator (Free!)
http://www.spamihilator.com/

MailWasher
http://www.mailwasher.net/

Another option - utilze some service that already does a FINE JOB on
eliminating the spam from your mailbox (plus a number of other benefits.)

Google Mail (gmail):
http://www.gmail.com/
(Set it up for your email client of choice - using POP:
http://mail.google.com/support/bin/answer.py?answer=13273 )

Windows Live Hotmail (formerly just "Hotmail"):
http://get.live.com/mail/options

There are many others. Email from anywhere with a computer, lots of
space for your emails/attachments, free services and if you change ISPs -
your email doesn't change!

As I said, those are not your only options, but are reliable ones I have
seen function for hundreds+ people. Feel free to search for your own
solutions!

Tip (13):
ADVANCED TIP! Only do this once you are comfortable under the hood of your
computer!

There are lots of services on your PC that are probably turned on by default
you don't use. Why have them on? Check out these web pages to see what all
of the services you might find on your computer are and set them according
to your personal needs. Be CAREFUL what you set to manual, and take heed
and write down as you change things! Also, don't expect a large performance
increase or anything - especially on today's 2+ GHz machines, however - I
look at each service you set to manual as one less service you have to worry
about someone exploiting.

Service Configuration Tips
http://www.tweakhound.com/xp/xptweaks/supertweaks6.htm

Configuring Services
http://smallvoid.com/tweak/winnt/services.html

Task List Programs
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

Processes in Windows NT/2000/XP
http://www.reger24.de/prozesse/

There are also applications that AREN'T services that startup when you start
up the computer/logon. One of the better description on how to handle these
I have found here:

Startups
http://www.pacs-portal.co.uk/startup_content.php


If you follow the advice laid out above (and do some of your own research as
well, so you understand what you are doing) - your computer will stay fairly
stable and secure and you will have a more trouble-free system.
 
J

John John

Providing that these are real Windows cds, (not OEM Restoration disks)
either one of these will work for proof or ownership while doing a clean
install. Boot the computer with the Windows XP upgrade cd and format
the drive then proceed to install Windows. When the setup program
detects no previous operating system to upgrade you will be asked to
insert the cd of a previous qualifying version, once the setup program
is satisfied that you own a qualifying Windows version it will proceed
to install XP cleanly. When you format the drive you will lose all the
files on the drive, everything will be erased. In my opinion that is
the best thing to do, you don't need the accumulated garbage that your
niece had on the computer, along with the pirated Windows the
installation might be full of spyware and viruses! As a final note, you
cannot upgrade Windows NT, Windows 2000 or Windows XP Professional to
Windows XP Home, these operating systems can only be upgraded to Windows
XP Professional. Windows 98/ME can be upgraded to Windows XP Home.

John
 
A

Allen

Wow twelve pages and I still am lost....thank you Shenan for your help just
the same. You are talking way over my head. To start with I don't know what
you mean about boot from cd, nor do I know what a BIOS is. Look, everytime
someone who thinks they know what they are doing comes here to my apartment
to straighten out my computer it crashes and costs me money. so, I thought
I'd try to fix the problem myself. I can see it is hopeless! I do not know
enough about these machines to understand or do what you have told me let
alone understand those twelve pages I just printed. This lap top is an old
Toshiba and obviously not worth the bother. I can't believe doing this is
going to wipe out everything on the computer. I have a years worth of
writing a book on it and I'm getting too old to start over. Gosh I was
hoping that this was going to be easy! Don't get me wrong, I do appreciate
you taking the time to try to help.
 
S

Shenan Stanley

Allen said:
Wow twelve pages and I still am lost....thank you Shenan for your
help just the same. You are talking way over my head. To start
with I don't know what you mean about boot from cd, nor do I know
what a BIOS is. Look, everytime someone who thinks they know what
they are doing comes here to my apartment to straighten out my
computer it crashes and costs me money. so, I thought I'd try to
fix the problem myself. I can see it is hopeless! I do not know
enough about these machines to understand or do what you have told
me let alone understand those twelve pages I just printed. This
lap top is an old Toshiba and obviously not worth the bother. I
can't believe doing this is going to wipe out everything on the
computer. I have a years worth of writing a book on it and I'm
getting too old to start over. Gosh I was hoping that this was
going to be easy! Don't get me wrong, I do appreciate you taking
the time to try to help.

This laptop has the only copy of your files on it?

Buy an external hard drive and an external DVD burner and start backing
things up... (making multiple copies onto seperate devices of stuff that is
important to you.)
 
V

VanguardLH

in message
I am not asking how to pirate more. I am asking what I need to do to
make it
right. The only operating systems that I have are Windows 2000 and
Windows
95 and I am told that this upgrade (not an oem) will still not work.


The Microsoft link that I provided shows what you can upgrade from.
Windows 95 and Windows 2000 Pro are both included, so you can upgrade
from those versions of Windows to the Windows XP version. You will
need the install CDs for those old versions of Windows as proof that
you actually have them (i.e., you do not need to install them but just
have the install CD for them).

So what does "not work" mean? What happened? When it went hunting
for the prior (old) version of Windows, did you remove the CD for the
Windows XP install and insert the old Windows version's CD in the CD
drive and then alter the path of where the setup looks to find the old
version? It is possible that the setup does its own hunting without
asking you for a path but you will need to insert the CD for the old
version of Windows so the setup can find that old version.

Also, since you have those old versions, were they ever used in an
upgrade path to whatever OTHER computer you have? You must have or
must have had another computer for you to have those old versions of
Windows. If those old versions were used to upgrade to a later
version of Windows on another computer then you cannot use them again.
You get to upgrade once. That is, all upgrades must trace back to a
full version, and that full version cannot be shared amongst multiple
upgrade installations.
 
S

Shenan Stanley

Allen said:
Wow twelve pages and I still am lost....thank you Shenan for your
help just the same. You are talking way over my head. To start
with I don't know what you mean about boot from cd, nor do I know
what a BIOS is. Look, everytime someone who thinks they know what
they are doing comes here to my apartment to straighten out my
computer it crashes and costs me money. so, I thought I'd try to
fix the problem myself. I can see it is hopeless! I do not know
enough about these machines to understand or do what you have told
me let alone understand those twelve pages I just printed. This
lap top is an old Toshiba and obviously not worth the bother. I
can't believe doing this is going to wipe out everything on the
computer. I have a years worth of writing a book on it and I'm
getting too old to start over. Gosh I was hoping that this was
going to be easy! Don't get me wrong, I do appreciate you taking
the time to try to help.

Shenan said:
This laptop has the only copy of your files on it?

Buy an external hard drive and an external DVD burner and start
backing things up... (making multiple copies onto seperate devices
of stuff that is important to you.)

By the way... If you want the "Easy" way out...

First - do the backup suggestion above. You are playing with fire
otherwise - pirated or not.

Fire, theft, hardware failure, virus, etc - everything is gone without
external backups...

Second - purchase a retail copy of Windows XP Professional (Full version,
*NOT* OEM) and use it to make your version legit.

The Genuine Advantage Product Key Update Tool is only valid for
users attempting to change their current non-genuine Product Key
to a genuine COA sticker or genuine Product Key - all without a
reinstall!
http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

All you will have to do is purchase the full Professional version, use the
tool above to change the illegitimate product key on your machine to the
legitimate one that comes with your new CD and you should be done. No
reinstall, nothing complicated.

But please - get an external hard disk drive (USB) or something and make
backups no matter WHAT... ;-)
 
P

philo

Allen said:
Thank you, but what CD is it that I need now?

If you have the upgrade CD you can perform a clean install...
then it will ask you to insert a cd from a qualifying product.

At that point you can put in a cd from win95, win98 WinME or Win2k
and the installer will verify , then continue

Though win95 is officially not considered a qualifying product,
it will do the trick
 
K

King Bruno the Questionable

Allen said:
Can someone help me? I have asked Microsoft this question before and they
will not answer me...I bought a used lap top from a family member and the
operating system (XP Pro) turns out to be pirated. My niece (the seller)
says oh well! So I bought XP Upgrade at a suggestion from a friend and
it
will not load into the computer because it seems that I was told to buy
the
wrong upgrade. It will only support Windows 98 or Millinium and the store
won't take it back because of copy write issues. So, have I just spent
$100.00 for nothing? Does anyone know what I can do?

You need a copy of the full version of XP.
 
S

Shenan Stanley

Allen said:
Can someone help me? I have asked Microsoft this question before
and they will not answer me...I bought a used lap top from a
family member and the operating system (XP Pro) turns out to be
pirated. My niece (the seller) says oh well! So I bought XP
Upgrade at a suggestion from a friend and it
will not load into the computer because it seems that I was told
to buy the
wrong upgrade. It will only support Windows 98 or Millinium and
the store won't take it back because of copy write issues. So,
have I just spent $100.00 for nothing? Does anyone know what I
can do?
You need a copy of the full version of XP.

And if you don't want to reinstall from scratch - it should be Windows XP
Professional full retail version...
(Then you can do a repair install or just change the product key.)
 

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