XP Pro - CD ROM and Outlook 2000 problems

[Guest]

Hello...

Over the last few weeks, I have been having problems with Outlook 2000. I
started noticing a few weeks ago that a calendar that I have shared with
outlook on my other comptuer stopped updating. And in the last few days,
Outlook closes down after being open for more than about 5 minutes. It seems
to run fine when it's open, but it just closes.

So I thought I would see if there was a problem or if I could possibly
re-install it. I put in the Office 2000 CD and the CD ROM recognizes there
is a CD in it, but it doesn't read that CD. It changes the icon to show that
there is a CD in the drive but it treats it as if there is nothing on the CD.
It won't even read a music CD or a DVD (and it's a DVD ROM drive). Even
with a DVD in the drive, it shows there is a "CD" in there but shows nothing
on that "CD"

I have a second CD/DVD RW drive and I have the same problem with that drive
so I can't help but believe it's software related.

I'm at a loss - if the two problems are connected or not, and how to fix
them. When I send off the error report to Microsoft they just tell me they
no longer support Office 2000 and I should consider upgrading.

In the last few weeks, I have installed SlingPlayer (for my Slingbox) and
Bit Torrent. I hadn't used a CD since I installed sling player so I don't
know if that caused it or Bit Torrent. I have since removed Bit Torrent and
sling player to no avail.

Can someone help lead me down a better path?

Thanks,

Jim

 

[Maincat]

Hello...

Over the last few weeks, I have been having problems with Outlook 2000. I
started noticing a few weeks ago that a calendar that I have shared with
outlook on my other comptuer stopped updating. And in the last few days,
Outlook closes down after being open for more than about 5 minutes. It
seems
to run fine when it's open, but it just closes.

So I thought I would see if there was a problem or if I could possibly
re-install it. I put in the Office 2000 CD and the CD ROM recognizes
there
is a CD in it, but it doesn't read that CD. It changes the icon to show
that
there is a CD in the drive but it treats it as if there is nothing on the
CD.
It won't even read a music CD or a DVD (and it's a DVD ROM drive). Even
with a DVD in the drive, it shows there is a "CD" in there but shows
nothing
on that "CD"

I have a second CD/DVD RW drive and I have the same problem with that
drive
so I can't help but believe it's software related.

I'm at a loss - if the two problems are connected or not, and how to fix
them. When I send off the error report to Microsoft they just tell me
they
no longer support Office 2000 and I should consider upgrading.

In the last few weeks, I have installed SlingPlayer (for my Slingbox) and
Bit Torrent. I hadn't used a CD since I installed sling player so I don't
know if that caused it or Bit Torrent. I have since removed Bit Torrent
and
sling player to no avail.

Can someone help lead me down a better path?

Thanks,

Jim

If this was my system, I would uninstall the devices from Device Manager,
reboot and let Windows find the drives again. See if that helps.

I would also check the physical coonections of the drives to the MB and make
sure they were secure.

 

[Guest]

Okay...

Just figured out by viewing the event log that the IMAPI service was
starting and stopping itsself. By activating that full time I have now
regained use of my CD ROMs again. Thank goodness! Although who knows if it
will be a permanent fix, it's at least one step in the right direction.

Now to figure out why outlook shuts down................

Thanks for the advice Maincat...

JIM

 

[Guest]

OK - the IMAPI thing was not permanent as I just tried to use my CD rom again
and got the same errors as before, despite IMAPI being set to automatic.

 

[Guest]

OK - seems like I got it...

For those who care - I had shared my calendar. By cutting off the sharing,
I seem to have resolved the Outlook problem.

As for the CD ROM - Roxio Easy CD Creator. I removed it and all seems ok
now. That software has caused me more problems than it was worth.

Thanks to all that checked on this...

JIM