xp pro and dvd/cdrw combo

[RCChilds1]

I recently received a new Dell with a GCC-4480B RW/DVD
combo drive. The drive designation is D and it is
recognized as a CD-RW drive after I right-click the drive
and enable recording in the record tab. The problem
arises when I try to "write these files to the cd".
Anytime that a disk is inserted into the drive, the drive
letter switches from cd-rw to cd-rom, and there is no
option to write to the cd-rw. I have checked the
registry and the drive is designated as "2" for cd-rw.
Does anyone have a solution to this.
Thanks in advance,
RCChilds1

 

[Nicholas]

Welcome to Dell Customer Support
http://support.dell.com/us/en/home.asp


--
Nicholas

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| I recently received a new Dell with a GCC-4480B RW/DVD
| combo drive. The drive designation is D and it is
| recognized as a CD-RW drive after I right-click the drive
| and enable recording in the record tab. The problem
| arises when I try to "write these files to the cd".
| Anytime that a disk is inserted into the drive, the drive
| letter switches from cd-rw to cd-rom, and there is no
| option to write to the cd-rw. I have checked the
| registry and the drive is designated as "2" for cd-rw.
| Does anyone have a solution to this.
| Thanks in advance,
| RCChilds1

 

[Donald Link]

Call Dell they use support as a selling point and they should be able to be
more accurate.