XP Operability with Adobe products and printing.

G

Guest

I am not sure if I am posting in the right forum or not, but if there is anyone out there that can give me some guidance it would be appreciated. As far as an XP installation does anyone know if a clean install as opposed to an upgrade is more or less beneficial. There have been some print issues (certain dialog boxes not being displayed by default from within the adobe application) from within certain Adobe products, and the folks from adobe are saying it is becasue of XP and the face that an upgrade was performed rather than a clean install. I have upgraded many times and never had an issue myself. Any ideas

upgraded form W98SE to Windows XP Pro.
A project I've been working on for a couple of months is suddenly more broken.
I had already been asking for help on this forum about my problems with transparency.
In XP, they are worse.
I am using a Canon i950, with the latest driver, Indesign 2.02, and XP with all the hotfixes (fully "Windows Updated" - at least until the next batch of patches come out ). In W98SE, I could go into the printer dialog from inside Indesign, set "borderless printing", "effects" and so on, and procede to print with any changes I might have made. In XP, changes made to the Printer settings from within Indesign are immediately lost. I have to go to the "Printers and Faxes" system dialog and set these preferences. Then they are all available inside Indesign, because they are the defaults.
One other thing: If I invoke the "Setup" from within Indesign's "Print" dialog, the only way I can dismiss the resulting (Canon) Printer settings dialog is to click on "Print". At that time, it doesn't print, it just releases me back to Indesign's "Print" dialog.
If you are going to tell me something is wrong with Canon's printer driver, you should know that Adobe Acrobat Reader 5.05 interacts with this printer's preferences and retains the settings just fine.
 
Y

Yves Leclerc

Upgrading from Windows 98 to XP can cause a lot of problems. Windows 98
drivers are not compatible with XP. Some installed software is not
compatible with XP, when already installed in Windows 98. Also, if the
Windows 98 had problems before upgrading to XP, it is not garantied that the
upgrade will correct the problems.

A clean install is recommended since Windows 98 and Xp do not store the
files in the same method. Windows 98 uses FAT32 and is not expecting
multiple users. Windows XP prefers NTFS and allows the creation of
individual user account, with each user their own Desktop, temp. folders,
Document folders and work files.

You have to make sure to re-install the correct XP drivers for your printer.
Remove all previous drivers and re-install them.

Also, as for Indesign, un-install and re-install it so as to make sure that
all files are corrected. Also, install all/any updates for the program.


Y.


Curious said:
I am not sure if I am posting in the right forum or not, but if there is
anyone out there that can give me some guidance it would be appreciated. As
far as an XP installation does anyone know if a clean install as opposed to
an upgrade is more or less beneficial. There have been some print issues
(certain dialog boxes not being displayed by default from within the adobe
application) from within certain Adobe products, and the folks from adobe
are saying it is becasue of XP and the face that an upgrade was performed
rather than a clean install. I have upgraded many times and never had an
issue myself. Any ideas?
upgraded form W98SE to Windows XP Pro.
A project I've been working on for a couple of months is suddenly more broken.
I had already been asking for help on this forum about my problems with transparency.
In XP, they are worse.
I am using a Canon i950, with the latest driver, Indesign 2.02, and XP
with all the hotfixes (fully "Windows Updated" - at least until the next
batch of patches come out ). In W98SE, I could go into the printer dialog
from inside Indesign, set "borderless printing", "effects" and so on, and
procede to print with any changes I might have made. In XP, changes made to
the Printer settings from within Indesign are immediately lost. I have to go
to the "Printers and Faxes" system dialog and set these preferences. Then
they are all available inside Indesign, because they are the defaults.
One other thing: If I invoke the "Setup" from within Indesign's "Print"
dialog, the only way I can dismiss the resulting (Canon) Printer settings
dialog is to click on "Print". At that time, it doesn't print, it just
releases me back to Indesign's "Print" dialog.
If you are going to tell me something is wrong with Canon's printer
driver, you should know that Adobe Acrobat Reader 5.05 interacts with this
printer's preferences and retains the settings just fine.
 
A

Alex Nichol

Curious said:
I am not sure if I am posting in the right forum or not, but if there is anyone out there that can give me some guidance it would be appreciated. As far as an XP installation does anyone know if a clean install as opposed to an upgrade is more or less beneficial. There have been some print issues (certain dialog boxes not being displayed by default from within the adobe application) from within certain Adobe products, and the folks from adobe are saying it is becasue of XP and the face that an upgrade was performed rather than a clean install.

That sort of thing is the easy let out for lazy techs. Upgrades to XP
normally go well, and I would certainly do one in the first place. You
can then always go back and do a clean install if the*system* has
troubles. If a program gives trouble (other than one or two specific
things that tie themselves into the system) then the best course is to
uninstall that and reboot, then reinstall it - making sure it is an XP
compatible version that you use
 
T

Test Man

Have these "techies" told you to try uninstalling and reinstalling the Adobe
products? With major applications, if you are upgrading it's best to
reinstall some of the applications.
 

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