XP home won't let me install software

[Guest]

WhenI try to load software from a CD I get a dialog box titled:16Bit Windows
Subsystem; that says: C:\Windows\System32\AutoExec.NT. The System File is not
suitable for running MS-DOS and Microsoft Windows applications. Choose close
to terminate application.
Then gives me an option to close or ignore.
The software is supposedly 32 bit. I am pretty sure my computer is 32 bit
as well. What does this mean and what can I do about it?

 

[Frank Saunders, MS-MVP]

WhenI try to load software from a CD I get a dialog box titled:16Bit
Windows Subsystem; that says: C:\Windows\System32\AutoExec.NT. The
System File is not suitable for running MS-DOS and Microsoft Windows
applications. Choose close to terminate application.
Then gives me an option to close or ignore.
The software is supposedly 32 bit. I am pretty sure my computer is
32 bit as well. What does this mean and what can I do about it?

Error message when you install or start an MS-DOS or 16-bit Windows-based
program
http://support.microsoft.com/kb/324767

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

I am still having difficulty. Step 14 tells me to locate a file in windows
explorer and copy another file to it. Where is Windows Explorer? I am
looking in MY Computer but cannot find the file 'Config.nt' that I just made
in the Notepad. Nor can I find the %SYSTEMROOT%\system32 folder I am
instructed to copy it to.

 

[Gene K]

David,
You can access Windows Explorer at: Start/All
Programs/Accessories/Windows Explorer. You normally will find the system32
sub-folder at C:\WINDOWS\system32 [where C is your boot drive-if not, change
the letter to match your drive]. %SYSTEMROOT%\system32 is just a path
shortcut you can enter At Start/Search to search for that file if you wish
to do so. As to the Config.nt file which you made in Notepad, you should
have used "File/Save as" in order to save it to a location you could
remember such as My Documents. Re-open Notepad again to see if your entries
still exist; if so, save them to My Documents. If not, recreate the file and
save it properly to a location you can find later.
Gene

 

[Alex Nichol]

WhenI try to load software from a CD I get a dialog box titled:16Bit Windows
Subsystem; that says: C:\Windows\System32\AutoExec.NT. The System File is not
suitable for running MS-DOS and Microsoft Windows applications. Choose close
to terminate application.
Then gives me an option to close or ignore.
The software is supposedly 32 bit.

The installer program though may be 16 bit

Look in the C:\Windows\repair folder for the backup copy of auotexec.nt
(and of config.nt) and copy them out to Windows\system32 (make sure you
do a copy, not a move and lose them for another need)