XP Home Version BC Code

[Ron_Boyd]

My PC radomly shuts down, then reboots showing various
BC ERROR CODES:

Most recent code today 23 Oct 2005 is:

BCCode: 10000050 BCP1:E281B000 BCP2:00000000 BCP3:8051265
BCP4:00000001 OSVer:5_1_2600 SP:2_0 Product:768_1

I have a Gateway machine,OS is XP Home SP2 loaded, MS Antivirus Bet
version and Norton Internet Security runs daily. Neither scan show
any registry virus/adware/spyware.

How can I fix this problem

 

[Malke]

My PC radomly shuts down, then reboots showing various
BC ERROR CODES:

Most recent code today 23 Oct 2005 is:

BCCode: 10000050 BCP1:E281B000 BCP2:00000000 BCP3:80512655
BCP4:00000001 OSVer:5_1_2600 SP:2_0 Product:768_1

I have a Gateway machine,OS is XP Home SP2 loaded, MS Antivirus Beta
version and Norton Internet Security runs daily. Neither scan shows
any registry virus/adware/spyware.

How can I fix this problem?

These types of errors usually mean a problem with drivers and/or
hardware, not viruses. Did you make any changes recently? Update any
drivers? Add any hardware? Googling around, I found references to older
Logitech mouseware, ATI drivers, and other hardware drivers. You could
also have physical problems like overheating and/or failing components.

First see if you can narrow down the focus by answering "what changed
between the time things worked and the time they didn't".

Malke

 

[Ron_Boyd]

Ron_Boyd wrote:


My PC radomly shuts down, then reboots showing various
BC ERROR CODES:

Most recent code today 23 Oct 2005 is:

BCCode: 10000050 BCP1:E281B000 BCP2:00000000 BCP3:80512655
BCP4:00000001 OSVer:5_1_2600 SP:2_0 Product:768_1

I have a Gateway machine,OS is XP Home SP2 loaded, MS Antivirus Beta
version and Norton Internet Security runs daily. Neither scan shows
any registry virus/adware/spyware.

How can I fix this problem?


These types of errors usually mean a problem with drivers and/or
hardware, not viruses. Did you make any changes recently? Update any
drivers? Add any hardware? Googling around, I found references to
older
Logitech mouseware, ATI drivers, and other hardware drivers. You could
also have physical problems like overheating and/or failing
components.

First see if you can narrow down the focus by answering "what changed
between the time things worked and the time they didn't".

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Malke,

Thanks for the insight. However, I have not made any configuration
changes or updates except Microsoft and Norton Antivirus updates.

I suspose then its a hardware issue. I purchase my pc approximately 3
1/2 yrs ago. It's powered on about 8 hrs week days and 18 hrs on
weekends.

How can I pinpont the cause? Ron

 

[Malke]

Malke,

Thanks for the insight. However, I have not made any configuration
changes or updates except Microsoft and Norton Antivirus updates.

I suspose then its a hardware issue. I purchase my pc approximately
3
1/2 yrs ago. It's powered on about 8 hrs week days and 18 hrs on
weekends.

How can I pinpont the cause? Ron

Since you haven't made any changes, there is a good chance the problem
is caused by hardware. Here are some general hardware troubleshooting
steps:

1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing). Obviously
you can't do this with a laptop, but you can hear if the fan is running
and feel if the laptop is getting too hot.

2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
have to get the program from a working machine. You will either
download the precompiled Windows binary to make a bootable floppy or
the .iso to make a bootable cd. If you want to use the latter, you'll
need to have third-party burning software on the machine where you
download the file - XP's built-in burning capability won't do the job.
In either case, boot with the media you made. The test will run
immediately. Let the test run for an hour or two - unless errors are
seen immediately. If you get any errors, replace the RAM.

3) Test the hard drive with a diagnostic utility from the mftr. Download
the file and make a bootable floppy or cd with it. Boot with the media
and do a thorough test. If the drive has physical errors, replace it.

4) The power supply may be going bad or be inadequate for the devices
you have in the system. The adequacy issue doesn't really apply to a
laptop, although of course the power supply can be faulty.

5) Test the motherboard with something like TuffTest from
www.tufftest.com. Sometimes this is useful, and sometimes it isn't.

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke