XP home fax send problem

S

steve

I have a new Dell with XP Home software. I am trying to
use XP's FAX software (note: it is NOT the BVRP Classic
Phone Tools software). I can receive incoming faxes. When
I try to send a fax from the computer, the outgoing call
fails immediately and I get a message saying the number
cannot be dialed. I have the TSID = Fax and the CSID =
Fax. The phone number I enter in the Fax Wizard is the
eleven digits of a US long-distance call (1xxxxxxxxxx)
with no hyphens.

I don't want to spend $99 for fax software, so any
helpful solutions you can offer would be appreciated.

Thanks
 
R

Russ Valentine [MVP-Outlook]

List the method by which you are sending the fax, the format of the fax
number, and your dialing rules.
 
G

Guest

Hi Steve

I just wet through the "challenge" of sending Faxes with Windows XP and found that I was not able to
send or receive and only got a "no Telephone connection" .

I have ADSL and the Fax configuration Wizard doesn't show it as an option, so for now I simply reconnecte
my 56K modem back to the telephone jack and the fax console accepts that so I was able to send my fa
message. By the way I used my MS Word application to prepare and sent the message

NOW, what I want to know is how to get the Wizard to recognize my ADSL !

Al
 
R

Russ Valentine [MVP-Outlook]

Faxing requires analog phone lines. Always has. ADSL is not an analog phone
line.
With some DSL connections you can obtain a DSL line filter suitable for
connecting a standard analog voice line to the DSL line and can then connect
an analog fax modem to that line.

--
Russ Valentine
[MVP-Outlook]

Al said:
Hi Steve,

I just wet through the "challenge" of sending Faxes with Windows XP and found that I was not able to
send or receive and only got a "no Telephone connection" .

I have ADSL and the Fax configuration Wizard doesn't show it as an option,
so for now I simply reconnected
 

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