XP hangs at Mup.sys

[jpBless]

During boot up my XP system gives option to log in to Safe Mode, Safe Mode
with Networking, Last Known Good configuration and Start Normally. The
system hangs at MUP.sys regardless of which option selected... and
automatically rebots again... and the cycle repeats.

Please help

 

[Ron Badour]

Lots of good info available using Google.com using search criteria: mup.sys
system hangs

Try this page first: http://www.aitechsolutions.net/mupdotsysXPhang.html
--
Regards

Ron Badour
MS MVP
Windows Desktop Experience

 

[jpBless]

Thanks for responding. Yes I did google for "XP hangs at MUP.Sys" I tried
every suggestion listed by tons of people who have had or are still having
same problem. None worked. I noticed the ssytem would just automatically
shut down after booting to certain point (MUP.sys) being the last display on
the screen. As a last resort, I removed the hard drive and plugged it into
another desktop running XP... did chkdsk /f. The system bootted up Ok
afterwards. However a certain problem remain... the system sort of freezes
after running for say 5- 10 minutes. I am trying to fix that right now...

 

[Malke]

Thanks for responding. Yes I did google for "XP hangs at MUP.Sys" I tried
every suggestion listed by tons of people who have had or are still having
same problem. None worked. I noticed the ssytem would just automatically
shut down after booting to certain point (MUP.sys) being the last display
on the screen. As a last resort, I removed the hard drive and plugged it
into another desktop running XP... did chkdsk /f. The system bootted up Ok
afterwards. However a certain problem remain... the system sort of freezes
after running for say 5- 10 minutes. I am trying to fix that right now...

This is may be a hardware issue and not software. You can determine this by:

1. Booting with a Linux Live CD (I like Knoppix best but there are others)
and seeing how the system behaves.

2. Doing hardware diagnostics, starting with the hard drive.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

3. If all hardware tests turn out OK, then since you are unable to boot into
Windows at all back up your data using the Linux Live CD (or by pulling the
data off from your other computer) and do a clean install of Windows.

Malke

 

[jpBless]

Thanks...

This is may be a hardware issue and not software. You can determine this
by:

1. Booting with a Linux Live CD (I like Knoppix best but there are others)
and seeing how the system behaves.

2. Doing hardware diagnostics, starting with the hard drive.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

3. If all hardware tests turn out OK, then since you are unable to boot
into
Windows at all back up your data using the Linux Live CD (or by pulling
the
data off from your other computer) and do a clean install of Windows.

Malke

 

[Randem]

Boot in safe mode then turn on bootlogging after running msconfig. The next
time you boot you will have a log in your root folder named ntbtlog.txt open
this and you should see the actual driver that will load after mup.sys. You
may need to get a complete boot log first to compare for the log is only
updated AFTER the driver is loaded not before as would be very helpful...

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
How Banks STEAL Your Money
www.financialtrainingservices.org/bankreviews.htm

 

[jpBless]

Thanks... appreciate your help!

Boot in safe mode then turn on bootlogging after running msconfig. The
next time you boot you will have a log in your root folder named
ntbtlog.txt open this and you should see the actual driver that will load
after mup.sys. You may need to get a complete boot log first to compare
for the log is only updated AFTER the driver is loaded not before as would
be very helpful...

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
How Banks STEAL Your Money
www.financialtrainingservices.org/bankreviews.htm