XP Error When Opening Add or Remove Programs in Control Panel

[cil]

Just started getting an application error when attempting to open the "Add
or Remove Programs"
feature in the Control Panel applet in XP (sp2). The first error message is:
"Run a DLL as an App has encountered a problem and needs to close. We are
sorry for the inconvenience."
This message appears as a dialog box in the "Add or Remove Programs" applet
itself. The 2nd error message is a Dr.Watson dialog box that pops up after
closing "Add or Remove Programs" that states:
"rundll32.exe has generated errors and will be closed by Windows. You will
need to restart the program.
An error log is being created."
There is also an application error event added to Event Viewer with Event_ID
1000 that states:
"Faulting application rundll32.exe, version 5.1.2600.2180, faulting module
unknown, version 0.0.0.0, fault address 0x00750063."
Never saw an error like this one before and need help in solving to avoid
yet another OS reload. . .
tia,
cil

 

[Jerry G.]

Insert the XP installation CD in to your CD drive. Go to the System
Prompt (Start , Run) and type CMD and press OK. Run a command called SFC
/ SCANNOW Follow the prompts to replace any files that it finds
missing or changed.

This has a good chance to correct the fault you have. After the fixes
have been done, re-start the computer and see if the fault still
persists. If so, you will have to start getting more involved to fix
the fault.

--

Jerry G.


Just started getting an application error when attempting to open the
"Add
or Remove Programs"
feature in the Control Panel applet in XP (sp2). The first error message
is:
"Run a DLL as an App has encountered a problem and needs to close. We
are
sorry for the inconvenience."
This message appears as a dialog box in the "Add or Remove Programs"
applet
itself. The 2nd error message is a Dr.Watson dialog box that pops up
after
closing "Add or Remove Programs" that states:
"rundll32.exe has generated errors and will be closed by Windows. You
will
need to restart the program.
An error log is being created."
There is also an application error event added to Event Viewer with
Event_ID
1000 that states:
"Faulting application rundll32.exe, version 5.1.2600.2180, faulting
module
unknown, version 0.0.0.0, fault address 0x00750063."
Never saw an error like this one before and need help in solving to
avoid
yet another OS reload. . .
tia,
cil