Add/remove programs and rundll32.exe

[Guest]

Hi

When I try to uninstall programs via add/remove programs my system hangs
indefinately.
If I open add/remove programs the list populates ok, I can choose remove,
then it hangs. In task manager a rundll32.exe process is taking 100% cpu
usage. I also get the same scenario if I try to use the program uninstaller
tool in CCleaner.
I've carried out a full scan with Spybot, AVG Anti-spyware, and NOD32 AV
(all fully updated to the latest definitions) and also run sfc /scannow.
There are no events or error messages, system just doesn't respond until the
offending rundll32.exe process is halted.

Hope this makes sense, Thx in advance

 

[Guest]

314481 - How to Manually Remove Programs from the Add or Remove Programs
Tool: http://support.microsoft.com/default.aspx?scid=kb;en-us;314481

I would guess CCleaner cleaned up a bit too much.

 

[Guest]

Hi Mark

It's not really an issue of a stray program entry being left behind. it's
actually the full program I want to remove, and it doesn't matter which
program I pick, same scenario every time.

 

[Guest]

You should be able to restore any remove option with a reinstall of the app,
but if you think the registry is not actually damaged, you might try sfc.

Start/Run, type:

SFC /SCANNOW

It takes about 10 minutes.

 

[Guest]

Hi guys,

I am stuck with the same problem. When I try to uninstall any sw, rundll32
hogs up all cpu indefinitely (untill I kill the process)..

I tried to run SFC /SCANNOW, but it keeps requesting for a Windows XP cd.
I only got a Recovery WinXP SP2 home (finnish) CD that came along with this
Fujitsu-Siemens pc =(

Please, could anyone help me, this is driving me nuts..
Allhay, did you get the problem fixed somehow ?If you did, please let me
know how.

 

[Guest]

The thing that worked eventually for me was to use Windows safe mode.
Just rebooted the pc and started windows in safe mode. Then I was able to
uninstall any sw I liked.
Don't know why I didn't come to think of trying safe mode in the first place
but still... Hope this works for others struggiling with the same problem.