XP Dropping broadband connection reularly

T

TG

I have XP installed and am using a Thomson/Alcatel Speedtouch 330 USB modem
to connect to my broadband connection. Been working fine for months but
recently dropping my ADSL connection (unpredictably) every few minutes
(sometimes few seconds, sometimes every hour). (I know it is this PC as an
identical PC works fine.)

I have recently installed quite a bit of (reputable) downloaded software. I
would rather not uninstall the software just yet as there are 10 or so
products that I would need to uninstall.

Are there any logs I can look at to see what might be going on? Any other
help/ideas would be appreciated too.

Thanks Tx
 
S

Sparda

I have XP installed and am using a Thomson/Alcatel Speedtouch
330 USB modem
to connect to my broadband connection. Been working fine for
months but
recently dropping my ADSL connection (unpredictably) every few
minutes
(sometimes few seconds, sometimes every hour). (I know it is
this PC as an
identical PC works fine.)

I have recently installed quite a bit of (reputable)
downloaded software. I
would rather not uninstall the software just yet as there are
10 or so
products that I would need to uninstall.

Are there any logs I can look at to see what might be going
on? Any other
help/ideas would be appreciated too.

Thanks Tx

Perhaps it’s a rouge dailer disconnecting you and then trying to
connect while dailing a diffrent number, of course since you have ADSL
it dosn’t matter except it disconnects you, you should scan your PC
with a virus scanner and do a spybot scan.
 
T

TG

Have checked - no nasty spyware or viruses detected by AVG, Ad-aware or
Microsoft AntiSpyware

Any other ideas?
 
T

TG

I suspect that the previous poster was correct and that it was a dialler on
my PC. As the settings in my Dial-Up connection had been changed to "Hang Up
after sending and receiving email" and to Not ask before switching dial-up
connections.

How can I track down any diallers on my PC (my Spyware has not detected
them).

Thanks, T
 
S

S. Taylor

You can use tools such as msconfig.exe to view the startup items,
Spybot Search & Destroy ( www.spybot.info ) to view startup items, running
processess,
& BHO's, and HijackThis (to view the same info spybot can provide, except
spybot is easier to navigate) in order to help find malicious programs that
your anti-malware programs are missing.
 

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