Safely Remove Hardware Causing Loss of Broadband Connection

C

ChelseaAston

Can anyone out there help me with an XP problem ?

When I use the "safely remove hardware" icon to remove my digital
camera, this now seems to affect the Alcatel Speedtouch USB ADSL modem
in that I loose my broadband internet connection and have to redial.

I haven't always had the problem - I used to be able to remove the
camera fine - and don't know exactly when it started going wrong. Now
even if I left click on the safely remove hardware icon and do not
actually remove anything, it has the same effect of dropping the
broadband connection.

Anyone know what may have changed on my PC ? I've not installed
anything recently except standard Windows XP updates.

Any help appreciated.
 
R

Ron Sommer

Can you put the computer in Standby?
Remove the hardware and come out of Standby.
 
N

NobodyMan

Can anyone out there help me with an XP problem ?

When I use the "safely remove hardware" icon to remove my digital
camera, this now seems to affect the Alcatel Speedtouch USB ADSL modem
in that I loose my broadband internet connection and have to redial.

I haven't always had the problem - I used to be able to remove the
camera fine - and don't know exactly when it started going wrong. Now
even if I left click on the safely remove hardware icon and do not
actually remove anything, it has the same effect of dropping the
broadband connection.

Anyone know what may have changed on my PC ? I've not installed
anything recently except standard Windows XP updates.

Any help appreciated.

I'm confused. One does not "dial" a broadband connection. It's
either an on-demand system, or constant-connection. Neither DSL nor
Cable are anything like an old-style dialup connection.

How exactyl do you "redail" your DSL connection?
 
M

Malke

NobodyMan said:
I'm confused. One does not "dial" a broadband connection. It's
either an on-demand system, or constant-connection. Neither DSL nor
Cable are anything like an old-style dialup connection.

How exactyl do you "redail" your DSL connection?

I think the OP means "reconnect". Although she's in the UK, perhaps her
dsl works like the home user dsl does here (mid-California, USA) in
that it isn't an "always on" connection like cable. It's an "instant
on" connection (ISP-speak for "you have to let the connection manager
do its thing and then you're on). And since her dsl modem has a usb
connection (lame as opposed to ethernet), she's either having a problem
with her usb bus on her computer or the modem is dodgy. I think it's
hardware and she should call her ISP.

Malke
 
N

NobodyMan

I think the OP means "reconnect". Although she's in the UK, perhaps her
dsl works like the home user dsl does here (mid-California, USA) in
that it isn't an "always on" connection like cable. It's an "instant
on" connection (ISP-speak for "you have to let the connection manager
do its thing and then you're on). And since her dsl modem has a usb
connection (lame as opposed to ethernet), she's either having a problem
with her usb bus on her computer or the modem is dodgy. I think it's
hardware and she should call her ISP.

Malke

Not all DSL connections operate through a "connection manager." I've
had three different DSL connections with three different providers in
three different geographic regions here in the US. All of them
provided a connection that was always on, just like cable. I do agree
that it sounds like a problem she should work out with the ISP
though,.
 

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