XP asks for Pro SP 1 CD

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Guest

After crashing and rebooting I try to reload programs Office 2000 or Word 2000 half the way thru it asks for XP Professional Service pack 1 CD which I have never had. My version is the home edition XP not pro.
 
Did you try substituting the Home CD just to see what would happen?

jp r said:
After crashing and rebooting I try to reload programs Office 2000 or Word
Click to expand...
2000 half the way thru it asks for XP Professional Service pack 1 CD which
I have never had. My version is the home edition XP not pro.
 
jp r said:
After crashing and rebooting I try to reload programs Office 2000 or Word
Click to expand...
2000 half the way thru it asks for XP Professional Service pack 1 CD which
I have never had. My version is the home edition XP not pro.

Are you sure it's asking for "XP Professional Service pack 1 CD" and not
"Office Professional Service pack 1 CD"?
It sounds like Office might be trying to do a self-repair, so try putting
your Office CD in the drive and see what happens.
 
Hi

Have a look in Windows Explorer for a i386 folder. Try pointing to thatwhen asked for the CD.
 
I tried pointing to i386 , no luck it still asks for xp pro sevice pack 1. Any other suggestions?
 
I tried pointing to i386 no luck, it still asks for xp pro sp 1 cd . Any other suggestions?
 
Hi

Have you got the Network file for installing XP - it's about 125 Mbs - and WinZip or WinRar? If so, right click on the XP file and select 'Extract to folder...'. Then try pointing to the folder you have just extracted the files to.
 
I did not find the network file and tried to install Msword again and got error 1933.
 
Thanks for the help but still no luck! XP came pre-installed and no CD's.
 
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