XP Activation not responding

B

Buddy Weaver

Dell Optiplex, Windows XP professional.

Customer called me complaining that they were getting a message at bootup
stating
"Since the last time Windows xp was activated, major hardware changes have
takeen place. windows xp needs to be activated again..."

so I proceeded to activate windows.
When I click activate windows, the activation window appears, but it's
empty. Only the title bar and window border. After a while, the window goes
to Not responding. It stays there indefinitely.

Windows will not activate and there are only 3 days left to activate.

I uninstalled IE7. no help.
I set /basicvideo in boot.ini in case video driver was causing it. no help.
I have cleared all temp files etc. no help.

I cannot find anything about how to fix windows xp activation.

How can make this machine activate so this person can go back to worK?

thanks,
Buddy
(e-mail address removed)
 
T

TaurArian

Might be of interest - Blank Activate Windows Page in the Windows Product Activation
Wizard
http://support.microsoft.com/KB/314935

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| Dell Optiplex, Windows XP professional.
|
| Customer called me complaining that they were getting a message at bootup
| stating
| "Since the last time Windows xp was activated, major hardware changes have
| takeen place. windows xp needs to be activated again..."
|
| so I proceeded to activate windows.
| When I click activate windows, the activation window appears, but it's
| empty. Only the title bar and window border. After a while, the window goes
| to Not responding. It stays there indefinitely.
|
| Windows will not activate and there are only 3 days left to activate.
|
| I uninstalled IE7. no help.
| I set /basicvideo in boot.ini in case video driver was causing it. no help.
| I have cleared all temp files etc. no help.
|
| I cannot find anything about how to fix windows xp activation.
|
| How can make this machine activate so this person can go back to worK?
|
| thanks,
| Buddy
| (e-mail address removed)
|
 
S

smlunatick

Dell Optiplex, Windows XP professional.

Customer called me complaining that they were getting a message at bootup
stating
"Since the last time Windows xp was activated, major hardware changes have
takeen place.  windows xp needs to be activated again..."

so I proceeded to activate windows.
When I click activate windows, the activation window appears, but it's
empty.  Only the title bar and window border.  After a while, the window goes
to Not responding. It stays there indefinitely.

Windows will not activate and there are only 3 days left to activate.  

I uninstalled IE7. no help.
I set /basicvideo in boot.ini in case video driver was causing it.  no help.
I have cleared all temp files etc. no help.

I cannot find anything about how to fix windows xp activation.

How can make this machine activate so this person can go back to worK?

thanks,
Buddy
(e-mail address removed)

If the version of Windows is OEM, you will need to use the Activate by
phone method.

If a driver got updated, this can also trigger the activation.
 

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