Word could not load the e-mail envelope

[Guest]

When tring to send a document via e-mail from word using the icon on the tool
bar this message is displayed.

"word could not load the e-mail envelope. this could be
caused by a network problem or a problem with your office
installation"

Running Office XP and recently upgraded Outlook only to 2003 due to Small
Business Server installtion.

Have located 3 symptoms to this issue in the knowledge base but none of them
work for this instance of the error.

Any ideas?

Kind regards,

-Dale

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?RGFsZSBGcmFua2xpbg==?=,

Your best bet will be to ask this question in an OUTLOOK newsgroup, as
Exchange/Outlook are responsible for the email feature "hooked into" Word.

When tring to send a document via e-mail from word using the icon on the tool
bar this message is displayed.

"word could not load the e-mail envelope. this could be
caused by a network problem or a problem with your office
installation"

Running Office XP and recently upgraded Outlook only to 2003 due to Small
Business Server installtion.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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