Cannot Send E-Mail from Word

[Guest]

When I try to use "Sent To -> Mail Recipient" I get the following error
message:
"Word could not load the e-mail envelope. This could be caused by a network
connection problem or a problem with your Office installation."

I am using Word 2002, Outlook 2003 and Windows XP. I have searched several
knowledge bases for a solution, but so far nothing has worked.

Thanks.

-- Carolyn

 

[Guest]

Hello Carolyn,

In order to be able sned email from word, you should have same versions of
outlook and word (or both 2002 or both 2003).

Tanya

 

[Guest]

Have you tried to "send as attachment?" I have the same problem with Word
2003 if I just send to mail recipient and this seems to work for me.