Word as email editor

[Guest]

When using word as email editor (office 2000 or 2003), and opening a new
message, I'm receiving the error "the form requires word as your e-mail
editor, but word is either busy or cannot be found. the form will be opened
in the outlook editor instead". I've found 3 suggestion, disable symantec
AV, remove the 8.0 and 9.0 reg keys under office, and open word before
openign outlook. None has worked, but if the user is part of the local
admins, there is no problem. Of course the users want word as there email
editor, and they can't be in the local admins group.

thank you

 

[Russ Valentine [MVP-Outlook]]

There appear to be a whole host of causes for this error message. Most have
no solution. Here are a few that do:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q284900
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q319796
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q196871
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q223934

In the most refractory of cases, you can try this at your own risk:
Get the Windows Installer Cleanup utility from Microsoft.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Then uninstall Word and run the installer cleanup utility to remove anything
that has Word in it and\or remove information from any previous version of
Microsoft Office. Reboot. Then re-install Word. Reboot. Then run Office
Detect and Repair. Reboot.

To use the Windows installer cleanup utility to remove Word:
1. Click Start, point to All Programs, and then click Windows Install Clean
Up.
2. In the list of installed programs, click Word or the earlier Office
installation, and then click Remove.
3. When the removal process is completed, click OK, and then click Exit.

 

[Guest]

I have just been having the identical situation. I had recently purchased a
new computer that had a free 60 day trial of Office 2003, but I wasn't using
it because I had installed my Office xp (2002). The way I successfully
solved it was to uninstall the trial version and then repair the xp version.
All is working correctly now.