WinXP will not start soundcard driver

[kogjo]

Hi,
I have a new Gigabyte GA-7DXE Triton motherboard installed on my pc and
thought I had a possible conflict between my creative live soundcard and
onboard via ac97 sound chip (even though I had disabled ac97 in the
bios) Neither source was recognised as a playback device under Sounds
and Audio devices in Control Panel.

I thought I'd remove the creative card and see if the onboard sound
would work by itself, re-enabled it in the bios but no luck.

Since then
I have updated the Bios and Via ac97 drivers;
All the latest Windows updates, Direct X 9.0 (uh-ho) have been
installed to try and solve the problem.

Still no luck,
Control Panel/System/ Device Manager can see the via ac97 sound device
and says its fine, the drivers are fine, and the device is working
properly.

Under Control Panel/Sounds And Audio Devices/Volume, Audio or Voice
Tab, everything is greyed out and says no device.

Under control panel/sound and audio devices/hardware/properties/ audio
devices, it says Via ac97 audio controller Status: driver is enabled
but has not been started.

What can I do to start the driver and get it recognised in sounds and
audio devices?
The windows troubleshooter doesn't tell me anything other than check
which device is enabled (none are) but no more help after that.
It won't play music files or system sound files as there is no device
recognised by sounds and audio devices.

Please Help
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[RJK]

You appear to have gone on and installed AC97 drivers, after having trouble
with an SB card (with AC97 switched off in bios - as you say). You did, of
course remove the SB card prior to switching on AC97 in bios and installing
the AC97 driver ?
....this is not clear in your post. ...because you MUST NOT let Windows see
two sound chips - i.e. it can get it's knickers in a real twist when it can
see tow sound cards.

regards, Richard