winXP cannot start audio device, code 10

[Bob I]

Look for ntbtlog.txt in the windows folder.

 

[Cornelis Koger]

Machine: MSI K9VGM-V with AMD Athlon 64x2, 2,6 Ghz.
O/S: WinXP-pro SP2

This machine had the nasty habit to shutdown the power supply when the CPU
temp neared 60C/150F. It caused all sorts of temporary files to be corrupted
and cross linked, which were subsequently removed/truncated at the next
boot.
After one such occasion the on-board Realtek hi-def audio went mute.

Enable/disable, remove and re-install does not help. All the drivers are
there, but the hardware manager says "code 10" this device cannot start.

Last known good config is no option, nor are roll back to previous drivers
or system restore points.
I solved the temperature problem by installing a giant Asus heatsink, but
that doesn't bring the audio back.

Now I want to see what goes wrong when XP loads the drivers, so I enabled
boot logging at start-up. I expected a file called boot.log or bootlog.txt
in the root, but I cannot find any such file, not in the root, not in the
windows folders.
Does anybody know where it should be located and what should be the file
name?

 

[Cornelis Koger]

Thanks, found the log, but it wasn't much help. Most of the 140k lists
drivers that were NOT loaded, probably because the system was waiting for
some process to complete.
The bootlog from win98 was much more detailed and showed load init,
enumeration, init complete etc.
Maybe reinstalling winXP is the only solution to get the sound back.