Winmail stuck emails

[Guest]

Why are we jumping through hoops of fire when MS should tell us how to fix
there product that we paid for??? How about a class action law suit?

 

[Gary VanderMolen]

Why are we jumping through hoops of fire when MS should tell us how to fix
there product that we paid for??? How about a class action law suit?

Be my guest. Knock yourself out.

 

[Steve Cochran]

There is so much gobbledygook in the EULA that you'd never have a chance.
You'd wind up owing MS.

steve

 

[Frankster]

If I were faced with a class action lawsuit for a feature that I provided in
Vista, for free, I'd simply remove it to satisfy the law suit. Memories of
speeddisk defrager here... LOL... 'course, you have to be old enough to
remember when that happened...

-Frank

 

[Guest]

Steve:

Is there any fix for this gostmail problem. I have tried several and non of
them worked.

 

[Steve Cochran]

The only "fix" is to wipe out the database completely. There are two copies
of it under the location of the message store (Tools | Options | Advanced |
Maintenance | Store Folder).

If you search under that directory for WindowsMail.MSMessageStore and
include subdirectories in the search, then you can delete those two files
and the database will be rebuilt. But you will lose all the current
information in the database, just because one message won't delete.

Another way to accomplish similar (except you will also have to setup your
accounts again and import all the messages) is to rename the Windows Mail
directory or move everything under it (including subdirectories) to another
location on the hard drive.

These are drastic measures. There is no surgical approach to take out the
bad values in the database at the moment.

steve