Mail rules not always applied when starting WinMail


J

JohnDavid

OS: Vista Home Prem, no SP1, yet.
Window Mail
Norton 360, but it is NOT set to scan email.
AVG: but email scanner is NOT installed.

Have quite a few mail rules to direct incoming mail to subfolders. Each
rule ends with "Stop processing more rules".

Rules work consistently, EXCEPT when first starting Win Mail. What often
(though not always) happens upon start is that some messages are not being
processed by the rules and are left in the Inbox. These messages have the
same rule-related characteristics as messages successfully processed by the
rule that were processed earlier when WinMail was already running at the
time message was received.

I've verified that the rule is correct by then using the "Apply Now" feature
for the rule that should handle such messages. The messages then get
directed to the correct subfolder.

This does NOT occur with just one rule, but seems to happen randomly,
depending upon which messages are being received when WinMail starts up.

It's almost as if WinMail begins to download messages before the rules have
been loaded. Don't know if there is such a sequence in WinMail.

Any thoughts? Thanks.
 
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M

mac

JohnDavid said:
OS: Vista Home Prem, no SP1, yet.
Window Mail
Norton 360, but it is NOT set to scan email.
AVG: but email scanner is NOT installed.

Have quite a few mail rules to direct incoming mail to subfolders. Each
rule ends with "Stop processing more rules".

Rules work consistently, EXCEPT when first starting Win Mail. What often
(though not always) happens upon start is that some messages are not being
processed by the rules and are left in the Inbox. These messages have the
same rule-related characteristics as messages successfully processed by
the rule that were processed earlier when WinMail was already running at
the time message was received.

I've verified that the rule is correct by then using the "Apply Now"
feature for the rule that should handle such messages. The messages then
get directed to the correct subfolder.

This does NOT occur with just one rule, but seems to happen randomly,
depending upon which messages are being received when WinMail starts up.

It's almost as if WinMail begins to download messages before the rules
have been loaded. Don't know if there is such a sequence in WinMail.

Any thoughts? Thanks.

My thoughts:
Ensure that no conflict exists between your various mail rules?
Rules can be moved up or down in the list of actions, move the ones that
seem to be failing higher?
 
G

Guest

JohnDavid said:
OS: Vista Home Prem, no SP1, yet.
Window Mail
Norton 360, but it is NOT set to scan email.
AVG: but email scanner is NOT installed.

Having more than one antivirus program installed at a time often causes
problems. Most versions of the Norton antivirus program cause various
problems in Windows Mail even when used as the only antivirus program,
although seldom immediately. I suggest that you uninstall the Norton
antivirus program, then reboot and run this cleanup program to take
care of what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may even need to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.

If you want more protection, you can have more than one antispyware
program at a time. I use these:

http://www.safer-networking.org/en/spybotsd/index.html

http://www.lavasoftusa.com/single/trialpay.php
 
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