WinFax says modem is busy

[Guest]

Can any one explain to me how to fix this little problem i have
installed Winfax pro 10.2.....worked well before\but recently i found i can
not send or recieved faxes...modem in use?????????

i have tried reinstalling the modem in winfax but keeps saying com1 is busy
and looks like the modem is busy with the lights flickering very quickly?????
how do i find out what is causing this ? like how do you find whats is now
making that line busy and why is using it?
thanks guys

 

[M.I.5¾]

Can any one explain to me how to fix this little problem i have
installed Winfax pro 10.2.....worked well before\but recently i found i
can
not send or recieved faxes...modem in use?????????

i have tried reinstalling the modem in winfax but keeps saying com1 is
busy
and looks like the modem is busy with the lights flickering very
quickly?????
how do i find out what is causing this ? like how do you find whats is now
making that line busy and why is using it?
thanks guys

The modem light flickering suggests that the modem is indeed busy. If you
are not running anything that could be using it, then something else is, and
I would suggest malware. You had better hope that it is not a dialer
phoning some premium rate phone number located on the other side of the
planet.

 

[Guest]

so is there any way of finding out what has taken control over it?