A Problem with WinFax

[Fillard]

I have 2 computers networked together. One is newer and running XP
Pro, the other a couple of years old and running XP Home. Both have
WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
and it functions correctly in all regards.

In the older computer it has rarely been used, and only recently did
we try to log entries into the phonebooks. But as we attempted this we
found that the tab key, instead of advancing to the next box, closed
the software. Attempting to left-click the cursor into the next box
gave the same result. After checking settings and fiddling about for a
bit I uninstalled the software, including Symantec's "How to Manually
Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
the same result.

I have tried other programs on that computer to see if it would happen
there, but so far as I can see it does not.

Symantec no longer supports WinFax, and I was unable to find anything
relevant in their archives.

I would appreciate any help anyone here can give me, including
recommendations for new faxing software. I thought WinFax was pretty
good and I was surprised to see that Symantec had dropped it. Is
faxing really a thing of the past?

 

[Newbie Coder]

Fillard,

I disagree with you about Symantec not supporting this software

If you go to their support site, go through the auto-repair tool then click
contact Symantec you have the option of Live Help. Use that & see what they
come up with.

 

[Lanwench [MVP - Exchange]]

Fillard,

I disagree with you about Symantec not supporting this software

If you go to their support site, go through the auto-repair tool then
click contact Symantec you have the option of Live Help. Use that &
see what they come up with.

Depends on the exact version - anything earlier than 10.2 is not supported.
http://service1.symantec.com/SUPPORT/faxprod.nsf/0/abb267463f34596f85256a32007245d0?OpenDocument

 

[Fillard]

Depends on the exact version - anything earlier than 10.2 is not supported.http://service1.symantec.com/SUPPORT/faxprod.nsf/0/abb267463f34596f85...

Yeah, I know. Thank you. I'm off to hunt for faxing software.

Fillard

 

[Bob]

If you find anything that works well post it for us. I've been looking for
the same as my Winfax doesn't seem to want to play with Outlook 2007.

 

[Mike O'Brien]

If you find anything that works well post it for us. I've been looking
for the same as my Winfax doesn't seem to want to play with Outlook 2007.

Mighty Fax works well!

http://www.rkssoftware.com/mightyfax/purchase.html

 

[Terry]

On 4/27/2007 4:48 PM On a whim, Fillard pounded out on the keyboard

I have 2 computers networked together. One is newer and running XP
Pro, the other a couple of years old and running XP Home. Both have
WinFax Pro 10 in them. In the newer computer Winfax is used regularly,
and it functions correctly in all regards.

In the older computer it has rarely been used, and only recently did
we try to log entries into the phonebooks. But as we attempted this we
found that the tab key, instead of advancing to the next box, closed
the software. Attempting to left-click the cursor into the next box
gave the same result. After checking settings and fiddling about for a
bit I uninstalled the software, including Symantec's "How to Manually
Uninstall Winfax" (dated 2002), then reinstalled, but continue to get
the same result.

I have tried other programs on that computer to see if it would happen
there, but so far as I can see it does not.

Symantec no longer supports WinFax, and I was unable to find anything
relevant in their archives.

I would appreciate any help anyone here can give me, including
recommendations for new faxing software. I thought WinFax was pretty
good and I was surprised to see that Symantec had dropped it. Is
faxing really a thing of the past?

Hi Fillard,

We still use Talkworks 3.0 (can't remember which Winfax version that
was, maybe 8?) It still works fine in XP. Although I have to remove
the modem inf files that Windows wants to use and force it to use the
ones I want it to use. Finding compatible modems was a stretch but we
still have a PCI board based on the Rockwell chipset and a USB modem
using the Conexant chipset (Conexant=old Rockwell), and both work for
voice, data and fax.

Did you try using Alt-key combos instead of clicking? Like Alt-L to
"_L_og abandoned or unanswered calls", ALT-C to "Log _c_alls without
messages".

One thing that is/was nice about Winfax/Talkworks. It allows 2 lines at
the same time. We use it for phone answering and faxing.


--
Terry

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[Guest]

I have been using WinFax Pro 9.0 / TalkWorks for years and hate to give them
up, but after installing XP I am having a lot of problems. At this point I
am down to TalkWorks not being completely installed because it gets hung up
on WFXCTL32.EXE (spooler?) and won't let me go any further. When MS
automatically updates my computer and it requires a reboot the program can't
open on it's own and I am left without an answering machine at night. Can
anyone help me?

 

[Lanwench [MVP - Exchange]]

I have been using WinFax Pro 9.0 / TalkWorks for years and hate to
give them up, but after installing XP I am having a lot of problems.
At this point I am down to TalkWorks not being completely installed
because it gets hung up on WFXCTL32.EXE (spooler?) and won't let me
go any further. When MS automatically updates my computer and it
requires a reboot the program can't open on it's own and I am left
without an answering machine at night. Can anyone help me?

<snip>

Hi - you've posted this as a reply in a (slightly) related thread, and it's
unlikely many people will see it. Post new questions as new, not replies.

The version of winfax you're using is not supported any longer, as far as I
know - check out the link I posted already
(http://service1.symantec.com/SUPPORT/faxprod.nsf/0/abb267463f34596f85256a32007245d0?OpenDocument)

I personally avoid Winfax and all workstation fax software, and would
recommend an hosted
fax service like Efax. You can use it for sending and receiving faxes via
email.

 

[Shimmo]

WinFax Pro v9.0 will crash Windows XP. You need Winfax Pro v10.0 (actually it is 10.03), the one that says on the box it supports Windows XP.

regards, shimmo

 

[Terry]

On 5/27/2007 5:30 AM On a whim, Shimmo pounded out on the keyboard

WinFax Pro v9.0 will crash Windows XP. You need Winfax Pro v10.0 (actually it is 10.03), the one that says on the box it supports Windows XP.

regards, shimmo

We've been using Talkworks 3 (Winfax 8?) on two workstations since 2001.
Other than having to deal with Windows trying to install incorrect
modem drivers (as described above), we've had no problems using it in
XP, even with both workstations using dual modems and two lines.

--
Terry

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