Windows XPH keeps restarting...

[Guest]

Until very recently, my Windows XP Home PC was working fine. I was in the
middle of trying to configure a wireless network (which ain't easy !!). All
drivers/updates were up to date. Then the following day, my wife started used
the PC for a while. Now we cant restart windows. She believes there may have
been an update from Windows.

Firstly, what I would like to know is what have been the recently updates
from Windows?

The nature of the problem is during the start up of windows. i cant even get
into safe mode. it will just hang at a particular device driver...

at first it hung at btkrnl.sys, disable this using the recovery console -
and the rest of the BlueTooth stuff.
then it hung at mup.sys, again disabled this using the recovery console.
now it hangs at ndis.sys (or something like that)...I havent yet disabled
that service yet.

I am not sure, but at the bios start up, i see a new piece of text saying
something about a processor patch id...?

I know the the problems seem disjointed...but I would like some help on this
matter...otherwise - format c: !!!!

kind regards...
marcus.

 

[Rock]

Until very recently, my Windows XP Home PC was working fine. I was in the
middle of trying to configure a wireless network (which ain't easy !!). All
drivers/updates were up to date. Then the following day, my wife started used
the PC for a while. Now we cant restart windows. She believes there may have
been an update from Windows.

Firstly, what I would like to know is what have been the recently updates
from Windows?

The nature of the problem is during the start up of windows. i cant even get
into safe mode. it will just hang at a particular device driver...

at first it hung at btkrnl.sys, disable this using the recovery console -
and the rest of the BlueTooth stuff.
then it hung at mup.sys, again disabled this using the recovery console.
now it hangs at ndis.sys (or something like that)...I havent yet disabled
that service yet.

I am not sure, but at the bios start up, i see a new piece of text saying
something about a processor patch id...?

I know the the problems seem disjointed...but I would like some help on this
matter...otherwise - format c: !!!!

kind regards...
marcus.

Can you boot into safe mode? If so do a system restore to before the
issue occurred. If it won't boot into safe mode do a repair install:

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

 

[Unk]

Until very recently, my Windows XP Home PC was working fine. I was in the
middle of trying to configure a wireless network (which ain't easy !!). All
drivers/updates were up to date. Then the following day, my wife started used
the PC for a while. Now we cant restart windows. She believes there may have
been an update from Windows.

Firstly, what I would like to know is what have been the recently updates
from Windows?

The nature of the problem is during the start up of windows. i cant even get
into safe mode. it will just hang at a particular device driver...

at first it hung at btkrnl.sys, disable this using the recovery console -
and the rest of the BlueTooth stuff.
then it hung at mup.sys, again disabled this using the recovery console.
now it hangs at ndis.sys (or something like that)...I havent yet disabled
that service yet.

I am not sure, but at the bios start up, i see a new piece of text saying
something about a processor patch id...?

I know the the problems seem disjointed...but I would like some help on this
matter...otherwise - format c: !!!!

kind regards...
marcus.

See if you can get to the Safe Mode, command prompt only...

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/?kbid=304449