Safemode hangs at mup.exe

[Guest]

I have a system xp home with all updates. After downloading something from
the internet it hung. doing a restart it comes up in the safemode window but
no matter which option you use it frezzes up,if you try safemode it hangs up
at driver mup.exe. I tryed using the recovery CD it loads but when it
fininish it hangs. I tryed using the recovery councel and tryed to copy the
mup.exe file from the xp cd but I'm doing something wroung becouse it cannot
find the file.
can you help me.

 

[pappa]

I have a system xp home with all updates. After downloading something from
the internet it hung. doing a restart it comes up in the safemode window
but
no matter which option you use it frezzes up,if you try safemode it hangs
up
at driver mup.exe. I tryed using the recovery CD it loads but when it
fininish it hangs. I tryed using the recovery councel and tryed to copy
the
mup.exe file from the xp cd but I'm doing something wroung becouse it
cannot
find the file.
can you help me.

It would be Mup.sys not mup.exe.
And safe mode can appear to hang on this file. How long have u waited ?

 

[Guest]

mup.sys is the last in this series of logged files, so it always gets the
blame for everything. Usually it's not to blame.

Had a machine yesterday that took 30min to boot into safe mode. Once in safe
mode I was able to remove the stuff that was causing the problems, which at
least saved a format.

 

[Malke]

I have a system xp home with all updates. After downloading something
from the internet it hung. doing a restart it comes up in the safemode
window but no matter which option you use it frezzes up,if you try
safemode it hangs up at driver mup.exe. I tryed using the recovery CD
it loads but when it fininish it hangs. I tryed using the recovery
councel and tryed to copy the
mup.exe file from the xp cd but I'm doing something wroung becouse it
cannot find the file.
can you help me.

Unfortunately, we don't know what the "something" was that you
downloaded and installed. It was probably a driver. As others have told
you, the problem is not with the mup.sys but with whatever comes
afterward.

In the F8 menu (the same place you get to Safe Mode), choose "Last Known
Good Configuration" if you haven't already tried it. You probably have,
but your post is ambiguous. If that doesn't work, you will need to try
a Repair Install. If the Repair Install doesn't work, then you should
back up your data and clean-install Windows. It is completely possible
to retrieve data from a working hard drive even if Windows will not
boot. Here are a few ways:

1. Pull the drive and slave it in a computer running a working install
of XP. Depending on the target drive's characteristics, you may need a
drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A
usb/firewire external drive enclosure works very well, too. Use the
working Windows Explorer to copy the data to the rescue system's hard
drive and then burn the data to cd or dvd.

2. Often XP will not boot with a slaved drive that has a damaged file
system. In that case, boot the target computer with either a Bart's PE
or a Linux live cd such as Knoppix and retrieve the data that way.

http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
How-To
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows -
What you will need on-hand

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke