Windows XP TCP/IP settings

[corymk]

I have a computer in our office with Windows XP Home SP2. I have gone
through and removed all of the spyware, viruses, and other malicious
items. I have cleaned the computer using a mixture of Norton
Antivirus 2006, Spybot Search & Destroy 1.4, Ad-Aware SE Personal
Edition, and Windows Defender. I have stunted all running malicious
items and now the computer is functioning quite efficiently once
again. My question is, I am trying to fix the TCP/IP issues on the
computer. The computer is setup DHCP and the Network Connections
specifies that the computer is "Connected." The status shows the IP
Address and all associated addresses are all blank. I have reset the
TCP/IP and Winsocks on this computer using two pieces of software. I
have also used Microsoft's netsh to reset TCP/IP and Winsocks. I
tested the networking outside of the XP Home operating system (on a
bootable operating system) and it works wonderfully. My only question
is, is it possible to remove the registry keys for the TCP/IP and let
the be recreated or what other methods could I try to return the
Networking functionality of this computer. Any suggestions or
comments are very welcome at this point.

 

[Steve Winograd [MVP]]

I have a computer in our office with Windows XP Home SP2. I have gone
through and removed all of the spyware, viruses, and other malicious
items. I have cleaned the computer using a mixture of Norton
Antivirus 2006, Spybot Search & Destroy 1.4, Ad-Aware SE Personal
Edition, and Windows Defender. I have stunted all running malicious
items and now the computer is functioning quite efficiently once
again. My question is, I am trying to fix the TCP/IP issues on the
computer. The computer is setup DHCP and the Network Connections
specifies that the computer is "Connected." The status shows the IP
Address and all associated addresses are all blank. I have reset the
TCP/IP and Winsocks on this computer using two pieces of software. I
have also used Microsoft's netsh to reset TCP/IP and Winsocks. I
tested the networking outside of the XP Home operating system (on a
bootable operating system) and it works wonderfully. My only question
is, is it possible to remove the registry keys for the TCP/IP and let
the be recreated or what other methods could I try to return the
Networking functionality of this computer. Any suggestions or
comments are very welcome at this point.

This Microsoft Knowledge Base article should help:

How to determine and recover from Winsock2 corruption
http://support.microsoft.com/default.aspx?scid=kb;en-us;811259

What are the two pieces of software that you used? I recommend LSPFix
and Winsock XP Fix.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Jack \(MVP-Networking\).]

Hi
Try this process, http://www.ezlan.net/clean.html#refreshnet
Jack (MVP-Networking).

 

[corymk]

The biggest thing I see is that it is not working properly yet is
IPCONFIG.

When running IPCONFIG from a command prompt ... the results are as
follows:

Windows IP Configuration
An internal error occurred: The system cannot find the file specified.
Please contact Microsoft Product Support Services for further help.
Additional information: Unable to query host name.

 

[corymk]

I have used both LSPfix and WinSocks fix a number of times. There is
no corruption in the Winsocks as far as the OS can tell.

 

[Jack \(MVP-Networking\).]

Hi
OK, then try to do whatever is mentioned thereafter on the page.
Jack (MVP-Networking).

 

[corymk]

I have cleaned out the Winsocks with both programs. (I have actually
used three different programs to clean out WinSocks already, I think
it's clean now)
I have reset the TCP/IP stack again once I redid the Winsocks. (This
has been done about four times also)
I am really wishing there was some kind of Registry entry to just
delete and reinstall with the XP disc.
Internet Explorer is not a big deal to me now, because it will not
even get an IP Address.
I don't need to optimize the connection because there is no connection
to be optimized yet.