Windows XP Recovery Installation Problem

[Alan C. Brown]

Don't if this is the correct newsgroup for this problem.

Tried to reinstall Win XP Pro on my Toshiba 5105-S702 laptop using the
Recovery CDs (circa 2001) that were supplied with it, but was blocked at the
start of the recovery process, with a message to the effect that the product
key was not valid. I suspect this happened because the original defective
motherboard on the laptop had been replaced with a new motherboard.

Luckily I had previously purchased a Retail Version Xp Pro SP1 a couple
years ago, so I was able to use that instead of the Recovery CDs.

However I would still like to know how to resolve this problem (using
original Recovery CDs with a new motherboard), short of purchasing the
retail version of Win XP Pro, because I fear that this problem could also
occur with my newer laptop.

Would appreciate if anyone could advise.

Thank you

AlanCB

 

[Pegasus \(MVP\)]

Don't if this is the correct newsgroup for this problem.

Tried to reinstall Win XP Pro on my Toshiba 5105-S702 laptop using the
Recovery CDs (circa 2001) that were supplied with it, but was blocked at
the start of the recovery process, with a message to the effect that the
product key was not valid. I suspect this happened because the original
defective motherboard on the laptop had been replaced with a new
motherboard.

Luckily I had previously purchased a Retail Version Xp Pro SP1 a couple
years ago, so I was able to use that instead of the Recovery CDs.

However I would still like to know how to resolve this problem (using
original Recovery CDs with a new motherboard), short of purchasing the
retail version of Win XP Pro, because I fear that this problem could also
occur with my newer laptop.

Would appreciate if anyone could advise.

Thank you

AlanCB

In such cases you ring Microsoft and explain the problem. They
will give you a new key.

 

[Alan C. Brown]

In such cases you ring Microsoft and explain the problem. They
will give you a new key.

-----------------
Pegasus

Thanks for the advice. Sounds good.

Alan C. Brown