Windows xp problem . . .or Outlook Express?

[Guest]

When I start my pc with a fresh boot, I can open my Outlook Express 6 and/or
Internet Exlorer, but if I shut the program down and restart the program
later, I can get online, but can't use either program unless I shut down and
reboot again. Anybody have any ideas how to change this?
~the error message I get says perhaps the wrong server, busy system, yada
yada yada, which isn't true, cuz if I shut the pc off and reboot and connect
it works.
Sheila

 

[Malke]

When I start my pc with a fresh boot, I can open my Outlook Express 6
and/or Internet Exlorer, but if I shut the program down and restart
the program later, I can get online, but can't use either program
unless I shut down and
reboot again. Anybody have any ideas how to change this?
~the error message I get says perhaps the wrong server, busy system,
yada yada yada, which isn't true, cuz if I shut the pc off and reboot
and connect it works.
Sheila

Please do the normal troubleshooting for viruses and malware:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Post back with results if you need more help.

Malke

 

[Guest]

I have done all that and I use Norton 2004, ZoneAlarm, and Spybot that are
all updated and running. This has happened ever since I got my pc a couple
of years ago, but it has just gotten on my last nerve this week. Looking
for ways to get rid of this problem. Thanks.
Sheila

 

[Yves Leclerc]

Maybe by rebuilding your TCP/IP protocol stack, your system would "behave".

Locate and download "Winsockxpfix.exe".

 

[PA Bear]

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

 

[Guest]

Well, I would . . .if I could, Yves, but that's over my head
I was hoping more along the lines of "uncheck this or delete this" . . . but
I guess there's nothing else I'm clever enough to try. Thanks anyway.
Sheila

 

[Guest]

I don't have a virus or malware problem. I used to be able to go to my tool
bar and double click on IE or OE and get online, but I've finally found I
can get on by going to my LAN icon and connect that way. At least it works
and I don't have to reboot every time I want to get on the internet.
Sheila