windows XP not shutting down

[Emma]

I've recently installed all the critical updates (I think
there were about 3). And now the only way I can get my
computer to shut down (or re-start) is by pulling the
plug.

The on-off button doesn't work neither do the options
from the ctrl-alt-del window. It doesn't lock the
computer up - I can carry on working normally.

any help on this?

Emma

 

[Rick \Nutcase\ Rogers]

Hi Emma,

Have you tried uninstalling the new hotfixes yet? Check Add & Remove in the
Control Panel.

If it works, please post back with the hotfix you removed.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x

Associate Expert - WinXP - Expert Zone

 

[BruceM]

To shut down without pulling the plug, have you tried holding the button in
for 5 or 6 seconds?
BruceM