Windows XP missing from list of products on Knowledge Base?

[Michael Taylor]

I've just been to the Knowledge Base to do a search under Windows XP, and
can no longer find it listed. It's not in the drop down list of supported
products. Does anyone know why?

It seems like MS are renaming it to the 'Technical Database'. Could it be
that they haven't moved everything over?

Thanks
Mike

 

[fatal]

What exactly are you looking for here?

http://support.microsoft.com/

Windows XP will be on the side bar.

Fatal

 

[Michael Taylor]

I go to the support site by selecting Support and then 'Knowledge Base' from
the drop down list on www.microsoft.com. This takes me to
support.microsoft.com, straight into the Advanced Search and Help page. Here
you can 'select your product' from a dropdown list - it is here that Windows
XP is missing. Windows 98 is also missing, though others such as Windows 95
are listed.
The Advanced Search page is customised to my region (UK).

 

[john]

Both Windows 98 & Windows XP show on my drop-down menu.

 

[Michael Taylor]

When I change the region from UK to US, then I can see 98 and XP. It's a
problem that affects UK - perhaps other locations are affected too. Maybe
Microsoft doesn't think we use XP in the UK

 

[john]

Didn't you know that the US coastline is the edge of the earth?
Ask almost any American.