G
Guest
Hello,
I'm trying to help fix a PC running Windows XP that has been crashing for
almost the last year.
Every few months the system crashes with the error message "File Failure -
Cannot load System32\Config\Software corrupt, absent or not writeable.
Beginning dump of physical memory."
On reboot same message appears, and unable to run in safe mode.
I have been able to recover from this by copying the config files from the
'repair' folder, and the system runs fine for a while then seems to crash
again.
I've tried reformatting the hard drive and reinstalling Windows XP
Professional, but it hasn't fixed it.
Now last week it crashed again, with the error message "Windows could not
start because of an error in the software. Please report this problem as Load
needed DLLs for kernel".
Temporarily a 2nd copy of Windows has been installed, and the PC is usable.
I'm wondering what I need to do to remedy this. Does this sound like a
hardware problem? If so, what would be the first thing to try??
Any advice would be greatly appreciated!!
Thanks,
Amber
I'm trying to help fix a PC running Windows XP that has been crashing for
almost the last year.
Every few months the system crashes with the error message "File Failure -
Cannot load System32\Config\Software corrupt, absent or not writeable.
Beginning dump of physical memory."
On reboot same message appears, and unable to run in safe mode.
I have been able to recover from this by copying the config files from the
'repair' folder, and the system runs fine for a while then seems to crash
again.
I've tried reformatting the hard drive and reinstalling Windows XP
Professional, but it hasn't fixed it.
Now last week it crashed again, with the error message "Windows could not
start because of an error in the software. Please report this problem as Load
needed DLLs for kernel".
Temporarily a 2nd copy of Windows has been installed, and the PC is usable.
I'm wondering what I need to do to remedy this. Does this sound like a
hardware problem? If so, what would be the first thing to try??
Any advice would be greatly appreciated!!
Thanks,
Amber