C
callmee
I had bought a new laptop NEC Versa E3100 in 6 month ago. After
purchase I upgrade the OS (FreeDos) with a Windows XP Home Edition. I
am using the laptop mainly for surfing internet, post article in forum
and chatting. First of 1 or 2 week I am using Skype and yahoo
messenger without any problem. After that I install MSN Messenger 7.0
and later upgrade to MSN Live Messenger a problem occurs.
My Laptop will hang without any display (Sometime is white color,
sometime is blue color) when I am using MSN Messenger for few minute.
I am force to be push switch off button to restart my laptop. This
problem occurs with both old version of MSN Messenger and latest
version of MSN Messenger.
I had checked the Event Viewer after my laptop hang but nothing
special inside there. I had tried reinstalling the MSN Messenger, re-
formatting my hard disc but the problem still remains.
I had email NEC support engineer for support. I follow their
instruction. They instruct me keep tapping F2 while booting up to get
into BIOS screen. After that, leave it there to see whether the
problem occur in there or not.
I had left my laptop operated in BIOS screen for 10 hours. That's
nothing happened! I had
Email them again but until now they no reply my mail.
I know the simple way to solve this problem is to uninstall the MSN
Messenger. But, I want to know to root cause of this problem.
Anybody meet this problem before and how to solve it ?
Please kindly advice.
Thank
Below is my laptop spec.
NEC Versa E3100
Intel® Pentium® M Processor 735A
(1.7GHz, 2MB L2 Cache, 400MHz FSB)
Intel® 915GM Chipset
256MB DDR2 RAM x 1, 512MB DDR2 X1
60GB HDD 5400RPM
Integrated Intel® Alviso-GM (915GM)
Intergrated Audio
10/100MB integrated LAN + Intel PRO Wireless 2200BG Internet
Connection 802.11b/g (WiFi)
--------------------------
Software
AVG Anti Virus 7.5 Free Version
Microsoft Office 2003 Standard
Skype, Yahoo Messenger, MSN Messenger
PowerDVD
+++++++++
MEE
+++++++++
purchase I upgrade the OS (FreeDos) with a Windows XP Home Edition. I
am using the laptop mainly for surfing internet, post article in forum
and chatting. First of 1 or 2 week I am using Skype and yahoo
messenger without any problem. After that I install MSN Messenger 7.0
and later upgrade to MSN Live Messenger a problem occurs.
My Laptop will hang without any display (Sometime is white color,
sometime is blue color) when I am using MSN Messenger for few minute.
I am force to be push switch off button to restart my laptop. This
problem occurs with both old version of MSN Messenger and latest
version of MSN Messenger.
I had checked the Event Viewer after my laptop hang but nothing
special inside there. I had tried reinstalling the MSN Messenger, re-
formatting my hard disc but the problem still remains.
I had email NEC support engineer for support. I follow their
instruction. They instruct me keep tapping F2 while booting up to get
into BIOS screen. After that, leave it there to see whether the
problem occur in there or not.
I had left my laptop operated in BIOS screen for 10 hours. That's
nothing happened! I had
Email them again but until now they no reply my mail.
I know the simple way to solve this problem is to uninstall the MSN
Messenger. But, I want to know to root cause of this problem.
Anybody meet this problem before and how to solve it ?
Please kindly advice.
Thank
Below is my laptop spec.
NEC Versa E3100
Intel® Pentium® M Processor 735A
(1.7GHz, 2MB L2 Cache, 400MHz FSB)
Intel® 915GM Chipset
256MB DDR2 RAM x 1, 512MB DDR2 X1
60GB HDD 5400RPM
Integrated Intel® Alviso-GM (915GM)
Intergrated Audio
10/100MB integrated LAN + Intel PRO Wireless 2200BG Internet
Connection 802.11b/g (WiFi)
--------------------------
Software
AVG Anti Virus 7.5 Free Version
Microsoft Office 2003 Standard
Skype, Yahoo Messenger, MSN Messenger
PowerDVD
+++++++++
MEE
+++++++++