Windows XP Home Edition won't shut down

[Paul Henderson]

When I press the start button and then shut down, it acts
as if it is shutting down to the point of displaying the
message, "Windows is shutting down". And, then it hangs
and nothing happens for an infinite time. After an hour
or so, I press the power button and hold it in until the
machine powers down. Help?

 

[Will Denny]

Hi

For shutdown/restart problems, please have a look at MVP Jim Eshelman's web
site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| When I press the start button and then shut down, it acts
| as if it is shutting down to the point of displaying the
| message, "Windows is shutting down". And, then it hangs
| and nothing happens for an infinite time. After an hour
| or so, I press the power button and hold it in until the
| machine powers down. Help?

 

[Carey Frisch [MVP]]

Your computer stops responding when you try to shut down in Windows XP
http://support.microsoft.com/default.aspx?kbid=313290

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308029&Product=winxp#3

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| When I press the start button and then shut down, it acts
| as if it is shutting down to the point of displaying the
| message, "Windows is shutting down". And, then it hangs
| and nothing happens for an infinite time. After an hour
| or so, I press the power button and hold it in until the
| machine powers down. Help?

 

[Gerry Cornell]

Paul

Do you close all open Windows before shutting down?

--

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Hope this helps.

Gerry
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Stourport, Worcs, England
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Please tell the newsgroup how any
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