Windows XP has crashed

[Whale Skinner]

Got a new computer exactly one month ago today.
Top of the line MSI Motherboard
Intel 2.6Ghz processor
512 Meg Ram
2 - 80 Gig Drives (Western Digital)
DVD Reader
DVD Burner
Windows XP Professional

About a week ago I was copying a file from one of the drives to the
other. XP rebooted itself in the middle of that process.

When it booted backup, it said there was an error loading the
operating system and prompted me to put the CD in and choose r for
Repair. I did.

Now when it boots up, I get an error that Windows XP has recovered
from a serious error and wants to know if I want to let Microsoft know
about it.

While using the computer, it sporadically reboots itself. Sometimes
when I'm copying a file, sometimes when I simply move the mouse, and
sometimes when I'm not even near it.

I see no hardware conflicts.

I know from previous versions of Microsoft operating systems that we
have to reinstall from time to time. I had hoped that XP would be
more stable than that.

How shall I proceed? Should I reformat, reinstall everything from
scratch? (if so, do I have to reactivate, can I reactivate?)

Is there a better, less painful, way to fix XP?

Thanks for your input.

 

[Doug]

First go to you c:\windows\system32 folder and copy the file WPA.DBL to
a floppy disk.
Second, do a repair installation. Insert your Windows XP CD into your
CD-ROM drive. Shut down your
computer. Wait 60 seconds and turn it back on. You'll see a screen that
says "To Boot From
CD press any key". Press a key. Select the first option: "Install
Windows XP" press enter.
At the next screen press the "R" key. Windows XP will now attempt to
repair your current
Windows XP installation. You shouldn't lose any of your current
settings, programs, or
documents.
Third, to avoid having to reactivate copy the dll file you put on the
floppy and put it back where you got it from, over writing the new one
and you are done.
Only do the third step if you are prompted to reactivate
Cheers BeePaw
: Got a new computer exactly one month ago today.
: Top of the line MSI Motherboard
: Intel 2.6Ghz processor
: 512 Meg Ram
: 2 - 80 Gig Drives (Western Digital)
: DVD Reader
: DVD Burner
: Windows XP Professional
:
: About a week ago I was copying a file from one of the drives to the
: other. XP rebooted itself in the middle of that process.
:
: When it booted backup, it said there was an error loading the
: operating system and prompted me to put the CD in and choose r for
: Repair. I did.
:
: Now when it boots up, I get an error that Windows XP has recovered
: from a serious error and wants to know if I want to let Microsoft know
: about it.
:
: While using the computer, it sporadically reboots itself. Sometimes
: when I'm copying a file, sometimes when I simply move the mouse, and
: sometimes when I'm not even near it.
:
: I see no hardware conflicts.
:
: I know from previous versions of Microsoft operating systems that we
: have to reinstall from time to time. I had hoped that XP would be
: more stable than that.
:
: How shall I proceed? Should I reformat, reinstall everything from
: scratch? (if so, do I have to reactivate, can I reactivate?)
:
: Is there a better, less painful, way to fix XP?
:
: Thanks for your input.

 

[Guest]

Hi Whale: I had the same problem and I receive this message from my help center (HP) Try this, it work for me (Isnd you the complete message)
This issue has occurred due to the Blaster worm that has infected your
computer. The following instructions should be followed to resolve this issue. Due to the
extremely high number a/inquiries caused by this issue, there may be a delay in our normal
response times. We regret the inconvenience caused and thank you for your patience.
Please note: Tlie Blaster Worm-Virus is affecting the entire personal computer industry and
may impact any computer system running Microsoft Windows XP or Windorw 2000.
Resolution:
NOTE: The following steps require that you be logged on with administrative privileges.
1. Click Start, Run, and type: shutdown -a
(Tftis prevents the system from automatically restarting long enough for you to download and
install the necessary Microsoft security update.)
2. Click OK.
3. If the "shutdown -a" command fails to keep the computer from restarting, use the
following steps:
- Click Start, Run, and type: sen'ices.msc
- (A Services window appears.)
- Click OK.
- Double-click Remote Procedure Call (RFC) and select the Recovery tab. Do Not use the
Remote Procedure Call (RFC) Locator item.
- Set the First Failure, Second Failure, and Subsequent Failures items to Take No Action.
- Click OK to apply settings.
- You should now he able to access the Internet without being interrupted by a shutdown.

 

[Guest]

Whale, After the first
-Click Start, Run, and type: shutdown -a, type, SERVICES.MSC, Sory there is a typo on the origina

----- Doug wrote: ----

First go to you c:\windows\system32 folder and copy the file WPA.DBL t
a floppy disk
Second, do a repair installation. Insert your Windows XP CD into you
CD-ROM drive. Shut down you
computer. Wait 60 seconds and turn it back on. You'll see a screen tha
says "To Boot Fro
CD press any key". Press a key. Select the first option: "Instal
Windows XP" press enter
At the next screen press the "R" key. Windows XP will now attempt t
repair your curren
Windows XP installation. You shouldn't lose any of your curren
settings, programs, o
documents
Third, to avoid having to reactivate copy the dll file you put on th
floppy and put it back where you got it from, over writing the new on
and you are done
Only do the third step if you are prompted to reactivat
Cheers BeePa
: Got a new computer exactly one month ago today
: Top of the line MSI Motherboar
: Intel 2.6Ghz processo
: 512 Meg Ra
: 2 - 80 Gig Drives (Western Digital
: DVD Reade
: DVD Burne
: Windows XP Professiona

: About a week ago I was copying a file from one of the drives to th
: other. XP rebooted itself in the middle of that process

: When it booted backup, it said there was an error loading th
: operating system and prompted me to put the CD in and choose r fo
: Repair. I did

: Now when it boots up, I get an error that Windows XP has recovere
: from a serious error and wants to know if I want to let Microsoft kno
: about it

: While using the computer, it sporadically reboots itself. Sometime
: when I'm copying a file, sometimes when I simply move the mouse, an
: sometimes when I'm not even near it

: I see no hardware conflicts

: I know from previous versions of Microsoft operating systems that w
: have to reinstall from time to time. I had hoped that XP would b
: more stable than that

: How shall I proceed? Should I reformat, reinstall everything fro
: scratch? (if so, do I have to reactivate, can I reactivate?

: Is there a better, less painful, way to fix XP

: Thanks for your input

 

[Guest]

It would seem that you have already done a repair and if I read your report correctly the problem is now the reboot issue. Quite simple really. Turn the reboot upon error feature off as well as the error reporting and the debugging and so on. It's all quite useless if you aren't a computer geek. Go>start\control panel\system\advanced tab\startup and recovery section-settings button and then down the bottom uncheck everything accept "send an administrative alert" and in the drop down list under "debugging" highlight "None" to select it and then close this section. Then click the "error reporting" button down the lower right and then put a dot in "disable error reporting" . Now all you will get is an executive warning screen and your OS will not reboot but rather give you options as to what to do next. You should run a full diagnostic of your OS. www.pcpitstop.com has a full system check for free and will often give you clues and solutions to conflicts. Good luck.

 

[Fraser]

Hi Whale: I had the same problem and I receive this message from my help

center (HP) Try this, it work for me (Isnd you the complete message)

This issue has occurred due to the Blaster worm that has infected your
computer.

I second that. Sounds just like it.

Fraser.

PS If you don't have an up-to-date virus scanner and firewall, don't connect
your PC to the internet ever again. You are personally responsible for
infecting other users from your machine as a result of getting this virus.
Shame on you!! ;-)

 

[Guest]

well I agree with you windows XP is crash prone. that is unless you use ONLY MICROSOFT software My computer crashes about 2 times a month on avgerage. so I tried only using Microsoft software and guess what it didn't crash and that was the upside the downside to this was an expensive paperweight microsoft xp reall sucks big time even though microsoft will not admit it billy bob gates doesn't want any one to use other (non Microsoft software with any Versions of windows) my computer ran 2 months with out crashing constand restarting no problems untill I installed non microsoft software wich on the box said XP ready then the constant restarts started soon folowed by the usual crash and when you try to talk with microsoft the problem is never with thier software just though I'd let you know it would be nice if someone posted a list of software that really did'nt conflict with microsoft