Windows XP Fax Console Won't Send

[Joyce Marshall]

I am having trouble sending faxes. It attempts to send,
but after a minute I receive one of the following error
messages on the Fax Monitor: "The line is busy", The
attempt to send the fax failed", or "An error occurred
while receiving the fax". I have dialed the fax number
directly, and it receives just fine. I also checked my
fax and it is complete with the cover page and attached
document. What could be my problem?

Please help!

PS: What is the correct number format for sending long-
distance faxes: 1 (XXX) XXX-XXXX ????

Thank you so much!

 

[Hal Hostetler [MVP DTS]]

http://support.microsoft.com/?kbid=318575
Dialing Rules May Not Be Applied to Tools Such as Fax
http://support.microsoft.com/?kbid=247192
You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing
Rules
http://www.slipstick.com/config/olphone.htm
Microsoft Outlook Phone Numbers

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

 

[Paul J. Hurley]

What kind of modem do you have? I had this problem with certain fax
destinations before I tossed out the 4 year old "winmodem" I was using.
Avoid winmodems (aka "softmodem" or "Windows Modems") in Windows XP.

Paul