Windows XP Fax Console problem

[Guest]

I continually find other fax machines that my fax console won't connect with
when sending a fax. After dialing the number, I hear the screech of the fax
at the other end of the line but it never syncs up and eventually my fax
times out and hans up giving me an error message. Yet on other sends,
everything works fine. Are there some fax machines that the fax console is
not compatable with?

 

[Hal Hostetler [MVP S/U]]

There appear to be MANY things the Fax Console has problems with including a
good many perfectly good Fax modems, Cell phones that have Fax modem
capabilities, ISDN adapters with Fax features, VoIP services like Vonage,
and, unfortunately, a number of Fax machines. There's no rhyme or reason,
it just works that way. The best you can do from your end is to make sure
you're using a Fax modem listed in the Hardware Compatibility List and that
you have the latest drivers for it.

Windows XP Hardware Compatibility
http://www.microsoft.com/whdc/hcl/default.mspx

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Thanks for your reply Hal, I suspected as much. Am I stuck with fax console
or are there other 3rd party computer fax vendors that will work?

 

[Hal Hostetler [MVP S/U]]

Here are two (though I'm not sure the second is still supported):

http://www.faxtalk.com/
FaxTalk Messenger Pro
www.pigeonline.com
Pigeon Mail n Fax

More are listed here:

http://www.slipstick.com/addins/services/fax.htm
Personal Fax Services

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com