Windows XP at Home has crashed

[Guest]

I am running Windows XP @ Home with a dail-up modem to access the internet.

Well my system has crashed and has also really slowed down. TAkes a minimum
of 5 minutes to reboot. Windows no longer can find or access my PCI modem
either. The Wizards thinks the modem is in a COM1 port.

Another problem is with Task Manager. When I click the "Network" button Task
Manager crashes with a "not responding"

I tried to run System Restore but an error message comes up telling me to
reboot and try again... I reboot and try again and the same messages comes
up..

I also have tried to run Winows XP repair and that didn't help.

Well I am at a loss so any help would be appreciated..

 

[Smoker~]

I am running Windows XP @ Home with a dail-up modem to access the internet.

Well my system has crashed and has also really slowed down. TAkes a
minimum of 5 minutes to reboot. Windows no longer can find or access my
PCI modem either. The Wizards thinks the modem is in a COM1 port.

Another problem is with Task Manager. When I click the "Network" button
Task Manager crashes with a "not responding"

I tried to run System Restore but an error message comes up telling me to
reboot and try again... I reboot and try again and the same messages
comes up..

I also have tried to run Winows XP repair and that didn't help.

Well I am at a loss so any help would be appreciated..

 

[Guest]

Tired that but again the Wizard comes up and will list generic modems, other
then my PCI port modem and ask if I want to install in COM1 port.

 

[Roberto]

Tired that but again the Wizard comes up and will list generic modems,
other
then my PCI port modem and ask if I want to install in COM1 port.

When windows finds the modem select have disk and point the wizard to the
CD that contains the drivers

rgds
Roberto

 

[Guest]

I tired that also; didn't work.

Here's another problem which may be related.. I can't open any of my Word
documents. If I double click a Word document icon, MS Word will try and open
the document then a error message will state unable to open document or
document is unavailable. If I start with a new Word docuemnt I can import the
document though. I right clicked on the icon to check the document's
properties to verify that the document was being opened with Word and it was.
I noticed the document was is rtf (rich text format) though... So as a
addiotnal check I copied some of the Word documents on a CD and tried to open
them on a different computer and they opened right up...

 

[Roberto]

I tired that also; didn't work.

I'll concentrate on the modem issue
"didn't work" doesn't realy help, when windows started did it find "PCI
communications device" [or simillar popup window]and did you recieve any
error msgs trying to set it up ?.

rgds
Roberto

 

[Guest]

I can launch the modem by double clicking the icon. What happens is a picture
of a phone comes up (which is normal). But the "stand-by" light never goes
off. It should switch to ready in 5-10 seconds.. About 5-10 minutes after
this an error message comes up " Can't start Telephony tools" --> I believe
this is my modem software.

I was reading through some of the help pages for MS Word and came across an
article about some Virus programs interfering with Word documents. So I was
trying to check to see if my McAfee Virus Scan was interfering when Wizards
tries to install my modem software.. I can see that the modem application
file is on my hard disk though.

I tired that also; didn't work.

I'll concentrate on the modem issue
"didn't work" doesn't realy help, when windows started did it find "PCI
communications device" [or simillar popup window]and did you recieve any
error msgs trying to set it up ?.

rgds
Roberto

 

[Roberto]

I can launch the modem by double clicking the icon. What happens is a
picture
of a phone comes up (which is normal). But the "stand-by" light never goes
off. It should switch to ready in 5-10 seconds.. About 5-10 minutes after
this an error message comes up " Can't start Telephony tools" --> I
believe
this is my modem software.

I was reading through some of the help pages for MS Word and came across
an
article about some Virus programs interfering with Word documents. So I
was
trying to check to see if my McAfee Virus Scan was interfering when
Wizards
tries to install my modem software.. I can see that the modem application
file is on my hard disk though.

If the modem has been installed correctly you will see a reference to in
Device Manager and also in Control Panel |Phone and Modem Options.
You will also be able to query modem here to see if it is working
correctly, can you do all of this.


rgds
Roberto