windows vista failiure ....Heeeeellllllpppp.....

G

gescandon

I restarted my laptop because windows was taking to long to close, the next
time I tried to strart my laptop, windows did not come up, instead of that a
masage saying somthing like windows had a problem with a file and it will
need to run the recovery somthing, wich windows did automatically, after that
when the laptop restarted, windows asked me for a new serial number, the
problem is that I do not even have the original number, I bought the laptop
from Office Max in Mexico City end with the papers I got ther is no serial
for windows I was preinstaled.

Please somebudy help me.

My email is (e-mail address removed)
 
C

Carey Frisch [MVP]

1st) Log on
2nd) choose "run computer with REDUCED functionality- this will open an internet browser
3rd) click on FILE on the icons above
4th) click on "Open file"
5ht) open COMPUTER>WINDOWS>SYSTEM32
6th) Once you get to system 32, Scroll down to the filename "cmd"
7th) right-click on it then Run it As Administrator
8th) minimize your browser then you shoul see a "black window" where you need to type something
9th) Now this is the most important: type: slmgr.vbs -rearm
10th) if successful, a message would appear saying the operation is successful
11th) restart your Computer
12th) Log on: then voila- PROBLEM SOLVED!!!



--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

I restarted my laptop because windows was taking to long to close, the next
time I tried to strart my laptop, windows did not come up, instead of that a
masage saying somthing like windows had a problem with a file and it will
need to run the recovery somthing, wich windows did automatically, after that
when the laptop restarted, windows asked me for a new serial number, the
problem is that I do not even have the original number, I bought the laptop
from Office Max in Mexico City end with the papers I got ther is no serial
for windows I was preinstaled.

Please somebudy help me.

My email is (e-mail address removed)
 
G

gescandon

The problem is thar windows vista do not let me pass, it is asking me for a
new licence number, it says that there was a change on my licence and I have
to retype it, it says that I can find the number on the box label, but as I
said I bought the lap top with the vista preinstaled.

Ther is an option that let me run the internet explored, I tried to run the
cmd with it, but it opens a new window and then the window just close, I
tried to open the cmd that way several times but with the same result.

Probably I am doing somethin wrong.....
 
C

***** charles

Isn't there a way to run a program against the registry
to read the current key ID number and then entering
it so the computer would startup?

later.....
 
J

Jane C

Hi,

If you bought a laptop preloaded with Vista, the Product Key should be on a
sticker on the bottom of the laptop.
 

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