office on vista laptop

[mellybelly]

I have a new laptop that came with a 60 day trial of MS Office 2007 but I
already have a copy of MS Office 2007 enterprise so I uninstalled the trial
version but now when I try to install my own version it keeps telling me the
serial number is incorrect, which it's not. The new laptop has Vista as the
OS
The enterprise disk is the (legal) company copy which is on six company
computers. We're changing the laptops and I put it a new Dell laptop that
did not have the 60 day trial edition of Office on and it installed fine
but when I try to install it on mine (that DID have the office trial on -
now uninstalled) it keeps telling me it's the incorrect key.
I'm desperate now - help!

 

[ray]

I have a new laptop that came with a 60 day trial of MS Office 2007 but
I already have a copy of MS Office 2007 enterprise so I uninstalled the
trial version but now when I try to install my own version it keeps
telling me the serial number is incorrect, which it's not. The new
laptop has Vista as the OS
The enterprise disk is the (legal) company copy which is on six company
computers. We're changing the laptops and I put it a new Dell laptop
that did not have the 60 day trial edition of Office on and it
installed fine but when I try to install it on mine (that DID have the
office trial on - now uninstalled) it keeps telling me it's the
incorrect key. I'm desperate now - help!

Until you can resolve that problem, you might install openoffice.org. At
least you'll be able to do your work.

 

[gls858]

I have a new laptop that came with a 60 day trial of MS Office 2007 but I
already have a copy of MS Office 2007 enterprise so I uninstalled the trial
version but now when I try to install my own version it keeps telling me
the
serial number is incorrect, which it's not. The new laptop has Vista as the
OS
The enterprise disk is the (legal) company copy which is on six company
computers. We're changing the laptops and I put it a new Dell laptop that
did not have the 60 day trial edition of Office on and it installed fine
but when I try to install it on mine (that DID have the office trial on -
now uninstalled) it keeps telling me it's the incorrect key.
I'm desperate now - help!

You could try the installer cleanup utility. My guess is that there are
some leftovers from the trial version. This utility should remove them.

http://support.microsoft.com/kb/290301

gls858

 

[Frank]

I have a new laptop that came with a 60 day trial of MS Office 2007 but I
already have a copy of MS Office 2007 enterprise so I uninstalled the trial
version but now when I try to install my own version it keeps telling me
the
serial number is incorrect, which it's not. The new laptop has Vista as the
OS
The enterprise disk is the (legal) company copy which is on six company
computers. We're changing the laptops and I put it a new Dell laptop that
did not have the 60 day trial edition of Office on and it installed fine
but when I try to install it on mine (that DID have the office trial on -
now uninstalled) it keeps telling me it's the incorrect key.
I'm desperate now - help!

Sounds like the trial didn't fully uninstall.
Try the Windows Installer CleanUp Utility at:

http://support.microsoft.com/kb/290301

HTH.