Laptop Vista crashed, no restart possible?!

[William Watterson]

Hi there,
I have a Sony laptop with Windows Vista as operating system.
The system crashed. So I initialised a new start via CTRL,
ALT and DEL. Unfortunately, the shut down process got stuck
and the screen just displays "shut down" without doing anything.
It remained like this for a couple of minutes when I hold the
turn-on/off button pressed. I was expecting to force my laptop
to restart again (which is the usual case on a Windows XP machine).
However, my laptop just went to the stand-by modus. Pressing
the turn-on/off gave back the frozen display of "shut down".

Could anyone please advise on how to force my laptop with Vista
to restart again?

Thanks a lot!!!

 

[vista bill]

Hi there,
I have a Sony laptop with Windows Vista as operating system.
The system crashed. So I initialised a new start via CTRL,
ALT and DEL. Unfortunately, the shut down process got stuck
and the screen just displays "shut down" without doing anything.
It remained like this for a couple of minutes when I hold the
turn-on/off button pressed. I was expecting to force my laptop
to restart again (which is the usual case on a Windows XP machine).
However, my laptop just went to the stand-by modus. Pressing
the turn-on/off gave back the frozen display of "shut down".

Could anyone please advise on how to force my laptop with Vista
to restart again?

Thanks a lot!!!

-----------------------------------------------------------------------------------------------------------------------------------------

Unplug it. Wait a couple minutes, plug in, then turn it on. You'll
probably get a screen that asks what to do. Click on "start windows
normally".

Bill

 

[who?]

Hi there,
I have a Sony laptop with Windows Vista as operating system.
The system crashed. So I initialised a new start via CTRL,
ALT and DEL. Unfortunately, the shut down process got stuck
and the screen just displays "shut down" without doing anything.
It remained like this for a couple of minutes when I hold the
turn-on/off button pressed. I was expecting to force my laptop
to restart again (which is the usual case on a Windows XP machine).
However, my laptop just went to the stand-by modus. Pressing
the turn-on/off gave back the frozen display of "shut down".

Could anyone please advise on how to force my laptop with Vista
to restart again?

Thanks a lot!!!

Remove the power source. Mains cable and don't forget to remove the
battery.

 

[William Watterson]

Remove the power source. Mains cable and  don't forget to remove the
battery.

Thanks! I was thinking of taking out the battery
(after unplugging the laptop from the socket).
However, would it damage the laptop if I take out
the battery while the laptop is still in stand-by
modus?

 

[who?]

Remove the power source. Mains cable and don't forget to remove the
battery.

Thanks! I was thinking of taking out the battery
(after unplugging the laptop from the socket).
However, would it damage the laptop if I take out
modus?

There will be no problem