Vista loop with Windows update 3 of 3

[g4genius]

I have a toshiba satellite laptop that is stuck in a continuous loop with the
windows update screen. It says donot shut down while updating 3 of 3 then it
shuts down and restarts at the same update over and over again.

 

[Mick Murphy]

Try tapping F8 at startup, and from the list of options, select Safe Mode, by
using UP Arrow Key, then hit Enter.
Then, do a System restore.
Click start>Programs>Accessories>System Tools>System Restore.

Once restored to before the problem, change auto updates to Notify you.
Then see what the problem update was.

 

[Mark L. Ferguson]

While it is restarting, press F8 at the 'black screen' right after the Bios
screen, to select the 'Safe Mode With Command Prompt". Run the command in
this article.

HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support/kb/articles/q304/4/49.asp

--
Use the "Ratings" feature. It helps the new users.
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"(e-mail address removed)"

 

[g4genius]

Thanks however I have another problem...
Its prompting me for an administrator's password and we are putting it in
but it
does not accept it. Any thoughts other than reinstalling the entire OS.
Thanks again

 

[g4genius]

Thanks

While it is restarting, press F8 at the 'black screen' right after the Bios
screen, to select the 'Safe Mode With Command Prompt". Run the command in
this article.

HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support/kb/articles/q304/4/49.asp

--
Use the "Ratings" feature. It helps the new users.
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"(e-mail address removed)"