windows updates - lost sound - Dell computer

L

lorraine

I have a Dell computer running Windows XP Home edition.
Every time I accept the automatic updates from Windows
something goes wrong with my computer. I have not even
installed the SP2 updates because I haven't resolved the
last problems. I have spent hours and hours with Dell.
Their only solution is to wipe the harddrive clean and
return to factory settings. I can't see how this will
help because I will still have to get the updates for
Windows XP!
My computer tells me that all devices including sound are
working properly. I still have no sound. Any ideas?? I
have checked speakers and everything else. This happened
immediately after installing updates.
I do hear the modem dialing!!! But that's all.
Any help you can give would be greatly appreciated.
Lorraine
 

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