Hi Trent,
Regarding this problem please review the following:
Troubleshooting Windows Update:
http://v4.windowsupdate.microsoft.com/troubleshoot/
WINUP: Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?id=193385
Trusted Web Site Prompts to Download ActiveX Controls
http://support.microsoft.com/?id=174558
WINUP: "Software Update Incomplete, This Windows Update Software Did Not
Update Successfully" Error Message When You Visit the Windows Update Web
Site
http://support.microsoft.com/?id=319585
MORE INFORMATION:
How to Use Security Zones in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;[LN];174360
ADDITIONAL STEPS:
If the above information does not provide you with steps to resolve this,
please try the following:
Launch Internet Explorer.
1. On the Tools menu, click [Internet Options].
2. Click the [Security] tab.
3. In the Select a Web content zone... click [Internet].
4. Under Security level for this zone, if the security level is set to
[High], move the slider down to [Medium] -or- click on the [Default Level]
button at the bottom of this box.
Note: If it is not possible for security reasons to move the slider to
Medium, then follow these steps:
1. Under Security level for this zone, click [Custom Level].
The Security Settings dialog box appears.
2. Under the ActiveX controls and plug-ins subsection -
Download signed ActiveX controls, click either [Enable] or [Disable].
NOTE: because you are configuring signed ActiveX controls your computer
will still be protected from unwanted intrusions while allowing legitimate
programs to use ActiveX controls.
3. Click OK to close the Security Settings dialog box. Click [Yes] if
prompted to confirm the change.
4. Click [Apply], and then [OK] to close the Internet Options dialog box.
<<Thanks to: Taurarian>>
If none of the above resolves the issue, please see the following:
Windows Update Help& Support:
http://v4.windowsupdate.microsoft.com/en/default.asp
Windows Update Communities:
http://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx?
dg=microsoft.public.windowsupdate&cat=en-us-win-windowsupdate&lang=en&cr=US
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)
--------------------
| From: "Trent T." <
[email protected]>
| Subject: Windows Update
| Date: Sat, 22 May 2004 13:13:17 -0700
|
| After a system recovery I tried to install security
| updates.The update page says "new windows update software
| required". When I click on update now, nothing happens?
|
