Windows Update not normal

M

MN

After logging into Win XP as administrator, the Windows Update icon appeared
in the notification area of the task bar (bottom right of desktop screen).

As I have done numerous times before, I initiated the update process, and
then hovering the mouse pointer over the icon, was displayed "Downloading
0%". However, the "0%" did not increase as it normally would. Instead, after
a few minutes, the icon disappeared.

Subsequent logons as administrator displayed the Windows Update icon, and
hovering the mouse pointer over the icon, was displayed "Downloading 0%".
Again, after a few minutes, the icon disappeared and nothing was downloaded.
NO ERROR MESSAGE APPEARED.

The end of the WindowsUpdate log file contains: DnldMgr Error 0x80072efd
occurred while downloading update. This occurs several times. Finally, at
the end of the log file, is: Downloading is paused.

Why can't I perform the normal Windows update of XP? There is plenty of room
on the hard drive.
 
T

TaurArian [MS-MVP]

Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=32&ln=en&IsMu=False

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941

Finding a solution for the 0x80072EFD error
http://www.updatexp.com/0x80072efd.html

See also:

When searching for available updates on the Update site, you receive the 0x8024502d
error - WinXP.
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=26&ln=en&IsMu=False

For future reference:-

Windows Update newsgroup:
(OE newsreader)
news://msnews.microsoft.com/microsoft.public.windowsupdate
or

(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm


Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| After logging into Win XP as administrator, the Windows Update icon appeared
| in the notification area of the task bar (bottom right of desktop screen).
|
| As I have done numerous times before, I initiated the update process, and
| then hovering the mouse pointer over the icon, was displayed "Downloading
| 0%". However, the "0%" did not increase as it normally would. Instead, after
| a few minutes, the icon disappeared.
|
| Subsequent logons as administrator displayed the Windows Update icon, and
| hovering the mouse pointer over the icon, was displayed "Downloading 0%".
| Again, after a few minutes, the icon disappeared and nothing was downloaded.
| NO ERROR MESSAGE APPEARED.
|
| The end of the WindowsUpdate log file contains: DnldMgr Error 0x80072efd
| occurred while downloading update. This occurs several times. Finally, at
| the end of the log file, is: Downloading is paused.
|
| Why can't I perform the normal Windows update of XP? There is plenty of room
| on the hard drive.
|
|
 

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